Williamson Buick GMC - Service Center

Service advisor overwhelmed- unavailable for questions- rude at times - had to return for follow up due to misdiagnosis - suggested that i “take my vehicle and go el overwhelmed- unavailable for questions- rude at times - had to return for follow up due to misdiagnosis - suggested that i “take my vehicle and go elsewhere” More

Drivers side tire sensor malfunction plus tire deflation . Alfonso was able to assist me with this problem on the drivers side & also help me determine which tire was not in the best shape . I don’t think tha Alfonso was able to assist me with this problem on the drivers side & also help me determine which tire was not in the best shape . I don’t think that I am speaking here just on my behalf but rather on behalf of most customers that know that if encounter with a problem in their vehicles the dealer will always do their best to solve the problem & since make ourself the customers happy . So thank you Alfonso for helping me last saturday . Good job my friend ! Happy Holidays . Fernando. Barros . More

Excellent overall service! The whole service department was courteous and very professional. The experience was very pleasurable. Everyone that I encountered was friendly, helpf The whole service department was courteous and very professional. The experience was very pleasurable. Everyone that I encountered was friendly, helpful and went out of their way to assist. More

Great Service Everything was coordinated extremely well, service rep knew exactly what we needed to be sure our situation was taken care of. We like Williamson and Everything was coordinated extremely well, service rep knew exactly what we needed to be sure our situation was taken care of. We like Williamson and will be back. More

John was great as usual I had my oil level drop to 5% and needed to rush in to service the car. John Varela was quick and attentive as usual. He was thorough in inspecting th I had my oil level drop to 5% and needed to rush in to service the car. John Varela was quick and attentive as usual. He was thorough in inspecting the car and the team was quick and efficient to get me back on the road quickly. More

Oil change Great service from My advisor, who was very friendly and professional. And from my tech (didn’t meet him/her) who removed a screw from a tire without Great service from My advisor, who was very friendly and professional. And from my tech (didn’t meet him/her) who removed a screw from a tire without needing to patch the tire, saving me an additional charge. I also appreciate the car wash. More

Very courteous service advisor Skip. Am always satisfied with Skip. Cashier needs to smile and be pleasant when being approached to pay the bill. Not the case yesterday. Overall a good Am always satisfied with Skip. Cashier needs to smile and be pleasant when being approached to pay the bill. Not the case yesterday. Overall a good experience. More

Change oil Timely service, friendly, and pleasant experience. I highly recommend the service for other colleagues and family members. Mr Tony Martinez was on t Timely service, friendly, and pleasant experience. I highly recommend the service for other colleagues and family members. Mr Tony Martinez was on top with follow up and pregress of the service of my vehicle More

Always good to work with They did a great job. Easy to talk to and work with. A very clean waiting area with TV and coffee available. Pastry, water and cola provided. They did a great job. Easy to talk to and work with. A very clean waiting area with TV and coffee available. Pastry, water and cola provided. More

Horrible So I didn’t purchase my car here, purchased it at another location. I schedule and oil change here and apparently they try to be fast so no one says a So I didn’t purchase my car here, purchased it at another location. I schedule and oil change here and apparently they try to be fast so no one says anything they just take your car and prepare it for service. While it’s in line the apparently hit the reset on the oil life before even confirming with the owner what’s going on and even before they did the oil change. The case here is my car dealer granted me to free oil change and I had one left. I was told I can use it at any GM location. Will at Williamson they said I don’t have any free oil change to call the dealer. That it’s going to be 50 something dollars. No one try and resolve my issue it was just you doing it or not. I said no. So some mechanic I guess had to drive my car out with me in it. I told him what happen and he said sorry to here that. But then he looked at the dash and said oh but you did the oil change and I said no of course he saw the oil life at 100% so he imagine it was done. He just shock his head in embarrassment. Will not recommend this place. More