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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews

1,843 Reviews of Williamson Buick GMC - Service Center

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December 29, 2019

Great service Had a regular service of my vehicle and Eddie is always a pleasure to work with. He’s very personable and attentive. My truck was handle with care and More

by MESERRALTA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Jan 02, 2020 -

Williamson Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Eddie has consistently assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 25, 2019

The Best Dealer Excellent service and first - person care in service that I was attended by the best Mr Tony Fernández also the Lord of the Vallet Excellent Excellent More

by Rony Azuaje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fernandez
Dec 27, 2019 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 24, 2019

Very good service. Overall service thus far has been great . Eddie was a great representative. Love this place .The staff was great. Will continue to return. Glad to be More

by Mamiecwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie De Armos
Dec 27, 2019 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Williamson Cadillac Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2019

Good service. Dirty return. No complaints about the service. However, I'm not pleased with the condition the inside of the car was in when return. The drivers side was extremely More

by LATOUR_SANDRA_P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie de armas
Dec 27, 2019 -

Williamson Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2019

They tried to screw me over I brought my truck in for a tire rotation and oil change. I put in the front seat and showed them the proper socket set and key for the locking lug nu More

by jimw.kern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rogers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2020 -

Williamson Buick GMC responded

Thank You for bringing this to our attention. I will bring your comments to our service team for review.

December 20, 2019

Really appreciate the loaner. Loaner was great! Almost a disappointment to get my car back! John was great. Kept me updated. Cashier check out was poor, didn't check my points. More

by CTS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Varela
Jan 11, 2020 -

Williamson Buick GMC responded

Thank you for bringing this to our attention. I will follow up to verify your refund has been processed.

December 16, 2019

Charged $1,200 and NOT fixed It is unbelievable that no one checked to see if the work had been done correctly. I have left multiple messages and no returned call. Horrible servi More

by Karen R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Varella
Jan 11, 2020 -

Williamson Buick GMC responded

Thank you for bringing this to our attention. I will have John follow up with you

December 13, 2019

FLG Dec 2019 Review Excellent service my service advisor Erik Fernandez is fantastic, he gets involve with me right away to resolve any issues I have, Williamson is the b More

by FLG40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 12, 2019

Good front desk service Edi at front desk was very kind and respectful, nothing to say about that. The bigger problem was the OVERPRICED DIAGNOSTIC. They tried to charge m More

by Daniel Bedrossian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
De armas
Jan 11, 2020 -

Williamson Buick GMC responded

I will share your comments with our Service Management to team for review.

December 11, 2019

A regular one At Williamson, all services provided are excellent. Staff is very professional, client oriented. For sure, I can always recommend this dealer to my f More

by AMTORROELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Drozdowicz
Dec 12, 2019 -

Williamson Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience awesome. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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