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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,850 Reviews
Today: 7:30 AM - 7:00 PM Closed Now
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1,850 Reviews of Williamson Buick GMC - Service Center

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March 26, 2020

Excellent service as always . Best in Mami.Beny Ledesma , Manager. Tony from parts.Jorny All of the employees are fantastic. A plus custemer service .from everyone. More

by torres.antonio 16
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beny Ledesma manager Tony from parts, David Belalcazar, Sergio Betancourt, Juan Alvarez
Mar 29, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 24, 2020

My service advisor Alfonso Robleto has done a fantastic job in making sure any issues get resolved and I have been very happy with the results More

by MPDAMAS
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 25, 2020 -

Williamson Buick GMC responded

Thank you for the awesome feedback! You're right, Alfonso is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 24, 2020

Mickey and Carlos are exceptional service advisors. They listened and addressed all of our needs. Bennie is always very welcoming and helpful. Omar is a great sales person. Patient and informative. More

by DRTRANTHEM
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny, Mickey Barrios, and Carlos Gomarra
Mar 25, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 23, 2020

The service took almost 2.5 hours. The car was left dirty inside (door, seat, and carpet). Garbage was left in the car such as the plastic that was put around the steering wheel. Air conditioning was More

by DIVINAAA
Recommend Dealer
No
Employees Worked With
Service desk
Apr 08, 2020 -

Williamson Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and I will share them with our team so we may improve going forward. Thank You

March 23, 2020

Tony was great!? Best service all around. Tony had great suggestions as to what my truck needed. Also suggested service my brakes and I need very much! So thankful and so happy! More

by lacalle_anderson81
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Williamson Buick GMC responded

Thank you for your great review,Lacalle! We're glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 23, 2020

Very please with the. Implore operation of Williamson. Bruno and Skip are excellent. Finance operation very good. Everyone very pleasant. Dealership very clean and pleasing More

by TRACY_W
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Williamson Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Rogers - jrogers@wagmiami.com

More
March 19, 2020

Erick is a good advisor, my car was fixed quickly, I recommend this dealer, very good costumer service, they find problem have my car, you no be disappointed.👍 More

by elielmatousek
Recommend Dealer
Yes
Employees Worked With
Erick Advisor
Mar 19, 2020 -

Williamson Buick GMC responded

We are pleased to read that everything went well for you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2020

Excellent service advisor and management.Repairs done in Excellent service advisor and management. Repairs done in a timely manner. Great customer service. Transportation is provided whether through a loa More

by heide
Recommend Dealer
Yes
Employees Worked With
Mike Mc Kesson
Mar 19, 2020 -

Williamson Buick GMC responded

We really appreciate your positive feedback, Heide! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2020

Very nice people Great service Very clean place and good energy Excellent Excellent Excellent I highly recommend this place Employees are very focos on there job More

by MADELCAALVAREZ
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Williamson Buick GMC responded

We really appreciate your kind review! Let us know if we can do anything else for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2020

The best dealership very professional service always helpful the service everything is always perfect Carlos Gomara was the person help me this week when I visit the dealer for service he was great and More

by IDELSOSA
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Mar 20, 2020 -

Williamson Buick GMC responded

Thanks for the awesome review! Please come back to see us again anytime! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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