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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,846 Reviews

1,846 Reviews of Williamson Buick GMC - Service Center

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May 26, 2020

Absolutely horrible! The vehicle has been there 3 times and the issue is still not resolved. The original attendant that was handling everything and noticed the problem is no longer there and of course now More

by Lowlyfe64
Recommend Dealer
No
Employees Worked With
Jeff Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Williamson Buick GMC responded

We are sorry to hear you weren't satisfied with your recent visit to our dealership. If you would like to discuss this further please reach out to our service management team.

May 25, 2020

Thanks Rick in the parts and service department...awesome professionalism and service. Great dealership personnel always curteous. The wait time is phenomenon. See you next time. More

by Vonlee7
Recommend Dealer
Yes
Employees Worked With
Rick
May 29, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2020

Very good people and excellent service! Every time I need a service for my car I go to this dealer. It is my favorite dealer! The best place! More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
May 29, 2020 -

Williamson Buick GMC responded

We appreciate the kind words, Wendy. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2020

Everything went well! I had a oil change, tire rotation and touch up the paint on the driver’s side handle which the paint came off, and I will have to have this retouched the next time I go for a oil chan More

by dgoez
Recommend Dealer
Yes
Employees Worked With
Can’t remember name!
May 29, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2020

Awesome from the moment I arrived till the moment I drove away. All the employees were helpful, knowledgeable, and courteous. I am thankful I have them nearby and have my car serviced at Williamson Buick. More

by MARLENEMENENDEZ
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
May 29, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 20, 2020

Had time to shop across the street service was quick and easy car was kept clean thanks again service department And all the service advisors the best More

by KPERRY2
Recommend Dealer
Yes
Employees Worked With
Tony martinez
May 22, 2020 -

Williamson Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 20, 2020

This was my first experience with the service department at Williamson Buick GMC. I dealt originally with the Service Manager Juan Santos and he was just exceptional. I then was directed to service team mem More

by hodges0385
Recommend Dealer
Yes
Employees Worked With
Juan SANTOS
May 22, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 19, 2020

Excellent service from Mike Mckesson and everyone connected with your organization.I have been a customer from your sales and service departments for over 30 years More

by IRJLAW
Recommend Dealer
Yes
Employees Worked With
Mike McKesson, Mike McKesson Service Advisor,Edger in renting, Rolando service manager, Juan Santos Service Director e
May 21, 2020 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 16, 2020

Great service and our advisor Tony Martinez is great. Sales with Alberto Fernandez was seamless. We have been going to Williamson for over 10 years. More

by MANUEL.GUARA
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 15, 2020

My experience has always been positive. The clerks -- scheduling appointments, furnishing loaner vehicles -- the service advisor, cashiers, all are courteous and professional and act more like family. More

by Sarah Wallace
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmes
May 18, 2020 -

Williamson Buick GMC responded

We appreciate the kind words, Sarah. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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