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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,846 Reviews

1,846 Reviews of Williamson Buick GMC - Service Center

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July 21, 2020

Well Williamson Buick gmc took care of me my car the service was great n quick not much waiting in and out quick big ups More

by Bolvera28
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Jul 23, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2020

I can not believe for the amount of money spent repairing my car, Williamson Cadillac did not have the decency to clean and wash my car before giving it back to me. More

by Visconti01
Recommend Dealer
No
Employees Worked With
Carlos Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Williamson Buick GMC responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me directly to get in touch so we can work towards an understanding. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2020

The service advisor was merry knowledgeable and professional. I will only deal with Richard Loero. I like his honesty and has knowledge whenever I tell him anything about the vehicle. More

by UMCanes54
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Williamson Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Williamson Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 17, 2020

this dealership provides excellent customer service ever time i come in for service. they are outstanding. i will always bring my car to williamson cadillac. More

by Rich12345
Recommend Dealer
Yes
Employees Worked With
richard loero
Jul 20, 2020 -

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 17, 2020

I have needed service twice recently for maintenance and emergency roadside assistance. The dealership was great at responding. They even picked up and delivered! Great More

by LHGLAW3
Recommend Dealer
Yes
Employees Worked With
Roadside Assistance Service Dept personel
Jul 20, 2020 -

Williamson Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Williamson Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2020

The service department at Williamson Cadillac is top notch. Skip Moosang, my service advisor is always friendly and knowledgeable. Thank you for always providing Outstanding service through the years. More

by RODGERIRVINE
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 20, 2020 -

Williamson Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2020

Callled Skip Mongoose for my oil change of my Yukon and within minutes he returned my call and got me set up. I was there the following morning and was greeted as always by Skip and I was in and out within More

by rfrometa4
Recommend Dealer
Yes
Employees Worked With
Skip mongoose
Jul 20, 2020 -

Williamson Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2020

Amazing experience and very well knowledgeable and gave me the best options for my needs also very professional and very polite and also followed up to see if everything was ok highly recommended More

by IRISCH51
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Jul 20, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2020

Wonderful staff. Wonderful location! Got a loaner for the two days they had my vehicle at no cost! Definitely my go to dealer for service! More

by PORT2711
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Jul 16, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2020

Repairs were done well The only reason not 5 stars is because of the loaner. Not up to normal standards Wasn’t a Cadillac car More

by BOBBY_WARD
Recommend Dealer
Yes
Employees Worked With
Erik Hernandez
Jul 16, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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