Williamson Buick GMC - Service Center

Excellent service, quickly in and out with a loaner. John Varela was very professional. The loaner department was very efficient. Twenty five word minimum for a review is excessive... John Varela was very professional. The loaner department was very efficient. Twenty five word minimum for a review is excessive... More

Very professional and knowledgeable road service tech with great service! The tech, Manny Ortega, was dispatched to give me a jump start, but after calling me and discussing with me what I was experienci with great service! The tech, Manny Ortega, was dispatched to give me a jump start, but after calling me and discussing with me what I was experiencing, came ready with a new battery in case I had to change my battery, which turned out to be the case, because my battery was almost three years old! More

A $63 part actuator cost $2800 plus to install. The first time in over 25 years that I left Williamson without having my car repaired. first time in over 25 years that I left Williamson without having my car repaired. More

I've been going to Williamson for the past 12 years. I've bought 3 Escalades in that time from Luis Carbonell and I have had the same Service Technician, Skip. Where else in the Auto business is this I've bought 3 Escalades in that time from Luis Carbonell and I have had the same Service Technician, Skip. Where else in the Auto business is this possible. Thanks Williamson Cadillac and thanks Luis and Skip, you guys are the best at Williamson. More

Fast great service in a great facility maybe more amenities inside the waiting room would be nice. Thank you Richard for your all your help ! amenities inside the waiting room would be nice. Thank you Richard for your all your help ! More

The service help desk folks are always nice to me and find my records right away. The service is always timely and they never keep my car too long for the job at hand. My one complaint is that my car is find my records right away. The service is always timely and they never keep my car too long for the job at hand. My one complaint is that my car is a bit dirty inside when I get it back. There’s either large black footprints inside on the floor mats or oily hand prints on the door handles. I keep my car extremely clean and it’s a bit annoying when I get it back a bit dirty. Other than that, the services are very good. More

My 2013 Buick was serviced w/ an oil change and the additives recommended by the service writer last Friday. On Sunday the yellow emission light actuated. I was unable to move until Thursday because additives recommended by the service writer last Friday. On Sunday the yellow emission light actuated. I was unable to move until Thursday because of sickness. The only problem was that i had to wait for 4 hours to get the car back. The service was the usual great. More

My new GMC truck sale went smooth. I would probably use them again in the future. I think they did better than me in negotiations for price but overall satisfied with service. them again in the future. I think they did better than me in negotiations for price but overall satisfied with service. More

Carlos gomarra the service adviser made the whole process extremely smooth and painless. I would recommend anyone who wants great service to go see him. extremely smooth and painless. I would recommend anyone who wants great service to go see him. More

Excellent in every respect except for the tech who stole my Apple cable while working on my Cue system. That’s the second time. Also have had to replace the Cue system 3 times in 2 years! That’s unacceptabl my Apple cable while working on my Cue system. That’s the second time. Also have had to replace the Cue system 3 times in 2 years! That’s unacceptable. Cue has been getting horrible reviews for 8 years. Why can’t Caddy get it right? It’s putting me off getting another Caddy. No other manufacturer seems to have this problem. More