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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews

1,843 Reviews of Williamson Buick GMC - Service Center

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October 06, 2020

Excellent I been a customer for Years. I will Highly Recommend The Dealer and The Salesman I Have Leased Numerous Vehicles and I am Very Happy. More

by BLADE131953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 03, 2020

Issue fixed for only a week. Vehicle now unable to be started. Now I have to bring the vehicle back to see the service department missed and likely be charged for it More

by Jvperez1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

The best service hard to write so much. It was great service. Road assistant manny was wonderful on time anticipated my needs and came through More

by GLOERDMANNSILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roadside assistance
Oct 07, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

I was charged over $500 for routine 22,500 mile maintenance. My service advisor lied and said I had not had my 15,000 mile maintenance done. I contacted Buick and was relieved to find out that, in More

by Mike R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen Alicea
Oct 07, 2020 -

Williamson Buick GMC responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 07, 2020 -

Mike R. responded

I emailed you Tuesday at 1:10pm and you never replied. I would prefer discussing in writing, not on the phone, since your service advisor Carmen said I "did not understand" her. For the record, I am a retired college professor born in Miami so I understand English perfectly.

October 01, 2020

Visit was for a warranty battery replacement - very courteous service and was out the door in a little over an hour. Waiting area was clean with appropriate social distancing... More

by RBOYD6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike mckesson
Oct 06, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

They are always prompt and professional My vehicles are They are always prompt and professional My vehicles are well maintained and I recommend Williamson to all of my friends We are extremely satisfied More

by KVEARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez , Al Ammons
Oct 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Excellent service by my service advisor Skip. Always helpful and knowledgeable that’s why he’s going there all the time. Will continue to go there whenever I have a need for my Cadillac. Ok . Will conti More

by HBRAVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip my Service Advisor
Oct 05, 2020 -

Williamson Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Skip does for Williamson Buick GMC and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The service department at this dealership has excellent service. Everytime our car has needed service we brought it in and the matter was resolved promptly in many cases. Everyone is friendly and professio More

by LADYHAWK55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in the service department. He was great in assisting using our recent car issues.
Oct 05, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The attention is excellent specially Carmen Alicea and all the people that have to do with the service department. I will recommend to all my friends and family More

by BERTBOLIVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
Oct 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The service was done in a timely manner. The service manager was professional and cordial. The service manager was also highly motivated to ensure that the service rendered was satisfactory to me . More

by johnforbesjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso J Roberto
Oct 05, 2020 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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