Back

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews

1,843 Reviews of Williamson Buick GMC - Service Center

Sort by
December 15, 2020

Happy with Skip, unfortunately part of work wasn’t completed till I notice at time of vehicle pick up (tire rotation) vehicle had a flat tire and never advice or fixed by tech. More

by Klaymoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 17, 2020 -

Williamson Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Dec 17, 2020 -

Klaymoreno responded

If you will like contact me at 305 224 2460

December 14, 2020

Great service always, clean facilities and excellent customer service. Family owned and they truly treat you like family. Best dealer to purchase and service your GM vehicles More

by ROBERTSRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Dec 17, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

Carlos in service is great, Mike Penn in sales was also very helpful! I would recommend Williamson to friends and family with no hesitation! Thanks you! Mark Reineri More

by MREINERI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Williamson Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

I took my GMC vehicle for the first service and the customer care was amazing. Specially Mike McKesson who was my service advisor was very knowledgeable. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson Service Advisor.
Dec 16, 2020 -

Williamson Buick GMC responded

Thank you for the feedback, Luis! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2020

My service advisor, John Varela is awesome! He goes beyond his duty to make sure I am a pleased customer and always helps me solve my problems with a smile. Thank you John! Vivian Fleites &#129321 More

by FAIRIES417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
Dec 15, 2020 -

Williamson Buick GMC responded

Vivian, thank you for the awesome feedback! You're right, John is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 10, 2020

Carlos was great even took care of my Key The car came out better than when I first drove it out of the lot awesome job More

by Kenergy4658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 08, 2020

Best service in dade county nice buffet while waiting, service man Erik Fernandez came by to see if I was ok while waiting and giving me updates about the car very satisfied More

by MROMERO8669
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez service dept
Dec 10, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 08, 2020

I was very pleased with the service, I was in & out in two hours. No appointment needed. Mr Tony Martinez was very professional and help me out a lot at any time. More

by Mark Inhoof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Tony Martinez
Dec 10, 2020 -

Williamson Buick GMC responded

Mark, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2020

Tony is the best service advisor ever.excellent communication and customer service had my car ready in a timely fashion. He makes the experience of taking your car to service painless. More

by Lazz623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martínez
Dec 10, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Tony was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2020

Excellent service Mikey is the best. Very thing was on point and reliable. Great customer service and very appreciated of business. I will recommend you always. More

by raulpineyro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey service
Dec 10, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
135
...