Back

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews

1,843 Reviews of Williamson Buick GMC - Service Center

Sort by
January 08, 2021

My service advisor Carlos was fantastic... honest and efficient! Completed all my services at this dealership and I am very satisfied with their service, thank you. More

by EDIAZ987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jan 13, 2021 -

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

I did not have an appointment. My car had an issue that needed to be taken care of right away and John took care of it without hesitation More

by F_GAVIRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Fantastic service I dropped my car off and had prompt service was greeted warmly and offered somewhere to sit and something to drink everything went as promised More

by JOHNKINGGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2021

Had an appointment at 10:30am and didn’t get out till almost 3pm. They kept saying one more hour and nothing. Ridiculous that I had to spend almost an entire day waiting for my car to be serviced More

by pb9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2021

Family like treatment and professionalism.5. Stars Family like treatment and professionalism. 5. Stars service and satisfaction. Friendliness, quality of work is second to none. Williamson is Miami # More

by M_ZAYASB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Betancourt is the reason why I go to Williamson., Mickey Barrios
Jan 11, 2021 -

Williamson Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2021

Not happy with this last service visit on Jan 5, 2021. Service advisor was specifically told right rear tire air cap was missing since the last oil change and rotation, yet it is still missing. Onn top of More

by ARTROD777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Williamson Buick GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2021

Great customer service. Starting by greeters at service entrance. Those guys display great professionalism and they give customers a great sense of welcome. Keep up the great job. More

by DAHOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2021

Great response and service A A A A A A A A A A A A A A A A A A A A A A A More

by CHARLIE56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 08, 2021 -

Williamson Buick GMC responded

Hello Charlie and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2021

Service manager John Valera was very helpful. Kept me informed throughout the process. The price I was charge was what I was quoted and the work was done on time. More

by Jay Hardwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Williamson Buick GMC responded

Hello Jay and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2021

Gracias por el servicio desde el momento que entramos nos atendieron muy bien con mucha amabilidad y ayudando a nuestras necesidades. Gracias 🙏 son todos muy amables More

by Esperanza.Ospina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 08, 2021 -

Williamson Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
131
...