Williamson Buick GMC | Page 231

In October I took my Escalade for the 90,000 mile service based on my service advisor's recommendation: if I intended to keep the vehicle longer, this service is very complete as they go through the whole ca based on my service advisor's recommendation: if I intended to keep the vehicle longer, this service is very complete as they go through the whole car. This cost me over $1,600.00. Recently I had to take the vehicle back, after I discovered several spots from the engine on my driveway where I always park the vehicle. After almost 4 hours waiting Mike approached me with the following: brake pads for all 4 wheels, oil around the oilpan, A/C upper & lower leaks, plus an additional 3 or 4 more leaks. Water inside the left fog light (this lens had been replaced at Williamson some years ago, after I discovered it missing after returning home from a Mall). This work was not carried out correctly! I did not receive a copy of the estimate, as Mike explained that his printer was not working. Regarding the leak, I mentioned to Mike that my vehicle had never had a leak before, and the 90,000 mile service was supposed to have been preventive maintenance. He said let me go back there, when he came back, he said his service manager had detected that the oil filter was lose and had tightened it! Recently I went in to have one of the driving lights replaced, that took 4 hours too. But how can my vehicle today have so many new or unreported problems, when it has recently been gone over throughly? More

I been doing business with u guys for a long time love the service have buy and lease a total of more than 10 cars and recommend a lot more than that today I had a very bad experience with u emergency se the service have buy and lease a total of more than 10 cars and recommend a lot more than that today I had a very bad experience with u emergency service. I have deal with this service before and never had a problem today I am so up set that I don't even want to said anything to disrespect or retreat because every body else is exelent and the act of one person shouldn't. Be reflect or compare to the rest ,on Monday I will deal with it accordingly More

I took my 2003 DHS in for service and got an estimate for repair. The estimate seemed rather high so I told them I wanted to pick up my car and get a second estimate. When they brought my car to me after the repair. The estimate seemed rather high so I told them I wanted to pick up my car and get a second estimate. When they brought my car to me after the ticket was closed out it was disassembled , parts broken and dirty parts were simply thrown in on my clean leather interior. I informed my service advisor and was also contacted by the service manager and was told they would get back to me but 10 days later I was still waiting to hear the resolution of the problem. I have since been contacted by the dealership and they are willing to replace the broken pieces and detail my vehicle. More

The purchase of a new Yukon 2012, was an unexpected great experience. Omar Barbachan was an outstanding salesman that made the buying process a very positive event. Omar was very knowledgable of providing in experience. Omar Barbachan was an outstanding salesman that made the buying process a very positive event. Omar was very knowledgable of providing information about the advantages of GMC compared to other models. Omar was very courteous and determined to make this customer satisfied with the price and financing. I would recommend all of my family and friends to purchase a vehicle from Williamson Cadillac and GMC. New car sales manager Pete was also very helpful in providing the advantages of purchasing my new Yukon. More

Great customer service, my experience of buying the 2012 GMC Acadia with Guillermo F was wonderful, he exceed my expectations. I will definitely recommend this dealer to friends. GMC Acadia with Guillermo F was wonderful, he exceed my expectations. I will definitely recommend this dealer to friends. More

Great experience. Always impressed by Williamsons generosity. Especially to the National Kidney Foundation of Florida. Once we had a deal which happened immediately I asked for a quick paperwork p generosity. Especially to the National Kidney Foundation of Florida. Once we had a deal which happened immediately I asked for a quick paperwork process. Mark and his team made it happen. Luis had the car and paperwork waiting for me. I signed and off I went. They made a regular Joe feel like a VIP. I had a specific request for wheels and Mark made it happen without hesitation. Great service! Great experience! More

I was in the market for a lease and I have shopped around and did my homework on the deal I was looking for. Alot of the dealerships couldnt provide me with what I needed and continued to insist on what the and did my homework on the deal I was looking for. Alot of the dealerships couldnt provide me with what I needed and continued to insist on what they think I needed. Also on price it was hard to get a straight answer from someone for the bottom line. I live up north and spoke with Carlos on the phone. He gave me the package that I asked for without pushing anything on me. I made the trip down to see what they had and he was so nice, professional and didnt try to beat me up for things I didnt need. He gave me the best price and he stuck to his word on the quote given. The process to make this happen went smooth and I was out of there with a beautiful new car!!!! I would highly reccommend him for future business. I traveled fifty miles to get to his location and it was worth the trip!!! More

I leased a new CTS-V sedan through Rene. He was a pleasure to deal with. I then dealt with Tony and Troy on some service issues. And they too were a pleasure to deal with. Together, they make a gr pleasure to deal with. I then dealt with Tony and Troy on some service issues. And they too were a pleasure to deal with. Together, they make a great team and would recommend Williamson to anyone in the market for a new car. More

We had a great experience with this dealership, the salesperson, Mark Levenson and the GM. Mark Levenson was very knowledgeable about the vehicle, price, and all aspects regarding leasing the vehicle. salesperson, Mark Levenson and the GM. Mark Levenson was very knowledgeable about the vehicle, price, and all aspects regarding leasing the vehicle. He answered all or our questions, did not try to push us, explained all options to help us get the price we wanted. We would recommend Mark Levenson and the dealership for their professionalism, knowledge and genuine care regarding our needs. He also did an excellent job following up with us the day after we leased the vehicle and I know he will be available to answer any of our questions. More

Mike Penn is an excellent salesman who went above and beyond to make sure that I was satisfied with my experience and to make me a lifelong customer. As a realtor, I know the importance of service to yo beyond to make sure that I was satisfied with my experience and to make me a lifelong customer. As a realtor, I know the importance of service to your clients to build customer loyalty and I am pleased to say that my experience with Williamson Cadillac was above my expectations. More