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Williamson Buick GMC

Miami, FL

4.6
2,220 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,220 reviews

April 10, 2015

horrible experience I went in Williamson to purchase a truck. First of all there was no parking then when I got a spot their parking spaces where sub compact spots, coul More

by truckguy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
none
January 25, 2015

would not be a returning customer or recomend !! purchased a 2015 Yukon Denali and a 2000 and 12 Cadillac SRX thankfully I've never had to take in the Yukon but unfortunately the SRX has spent more t More

by adolfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager! somethung sanchez
November 12, 2014

thanks The service is perfect!. I get appointment for recall of my cadillac SRX with Mario Rangel.He checked my car in less one minute and call me when work More

by galaconte
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Rangel
September 09, 2014

"Certified Pre-Owned" Means NOTHING at Williamson THIS IS A LONG REVIEW BUT I ENCOURAGE ALL CERTIFIED PRE-OWNED CUSTOMERS OR POTENTIAL CUSTOMERS TO READ IT. IT COULD SAVE YOU FROM A NIGHTMARE EXPERIEN More

by Christopher Page
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario Rangel
January 29, 2014

I walked in and met Robert Garcia, right away I felt good dealing with Robert , he is a true pro. I didn't think I was there to do a deal but after dealing with Robert and his manager , I drove away in a new More

by Michaelmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Jan 30, 2014 -

Williamson Buick GMC responded

Michael, Congratulations on your new XTS! They are definitely a fun vehicle to drive and a reliable one to own. We appreciate you mentioning Robert’s efforts in your purchase experience, and his work is a testament to our customer service standards. Let us know if we can ever answer any questions or provide some help with your vehicle. We are here and happy to lend a hand! Regards, Mark Naszradi - General Manager

April 25, 2013

The most Unpleasant experience i've ever had. Sales person Ralph Barraque has no idea of selling neither how to treat customers. I highly recommend Doral Buick instead of waisting your time here where More

by karicepe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RALPH BARRAQUE
March 25, 2013

When we came into the dealership we were not certain if we would purchase a Cadallic or Buick and if we would buy or lease.....there was no pressure and we were able to compare models....we finally decided More

by stigall3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny King, Carol & Ed Williamson
Mar 26, 2013 -

Williamson Buick GMC responded

Congratulations on your new Buick LaCrosse! Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with our dealership. We will be sure to pass along your kind words. Be sure to visit us on Twitter and Facebook for access to our exclusive specials. Regards, Mark Naszradi - General Manager markn@williamsoncadillac.com

February 01, 2013

In October I took my Escalade for the 90,000 mile service based on my service advisor's recommendation: if I intended to keep the vehicle longer, this service is very complete as they go through the whole ca More

by ronald.amthor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Mckesson
Feb 15, 2013 -

ronald.amthor responded

Soon after I posted my complain I was invited to contact Williamson Cadillac's General Manager Mark Naszardi and asked to meet with him. We set up a meeting where Mr. Naszardi and the service manager were present. After a thorough discussion regarding my previously reported issues affecting my Escalade were completed, I was offered a rental car at no cost to me, while the vehicle was checked. I made a decision on replacing the brake pads, as I can use them for an additional 5,000/7,000 miles. Because the oil leak from the oil pan is presently minimal, I decided to keep monitoring it's wear, and repair it in the future. I was offered a substantial discount on all repairs in the future, which I appreciate greatly. As a good will gesture, I received a brand new fog lamp, interior and exterior detail and feel I have been treated like a VIP. Williamson Cadillac worked hard to obtain my satisfaction and loyalty, and indeed, they achieved it!

Feb 15, 2013 -

Williamson Buick GMC responded

Mr. Amthor, Thank you for your kind words, Juan and I enjoyed meeting you and addressing your concerns. We take customer enthusiasm very seriously. Please let us know if we can assist you in the future. Also, please take a minute, if it feels right for you, to post a comment on any of the social websites sharing your most recent positive experience with our dealership. How did you know today was my birthday? Thank you, Mark Naszradi Williamson Automotive. Sent from my iPhone > > > > I wish to take this opportunity to thank you, Juan and your associates at Williamson Cadillac for your valuable assistance in assessing and solving the problems related to my Escalade in a proficient and friendly manner. I greatly appreciate the work you had done, and I very pleased with the outcome. > I look forward to continue be a loyal client of Williamson Cadillac for many years! > > Best regards > > Ronald R. Amthor

January 26, 2013

I been doing business with u guys for a long time love the service have buy and lease a total of more than 10 cars and recommend a lot more than that today I had a very bad experience with u emergency se More

by Jose Turino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermain (sales)
Jan 28, 2013 -

Williamson Buick GMC responded

Jose, I regret to hear of this negative feedback. This is completely unacceptable for our standards. Please contact me at your earliest convenience so we can resolve this issue as soon as possible. Thank you for bringing this issue to my attention. Regards, Mark Naszradi - General Manager markn@williamsoncadillac.com

October 29, 2012

I took my 2003 DHS in for service and got an estimate for repair. The estimate seemed rather high so I told them I wanted to pick up my car and get a second estimate. When they brought my car to me after the More

by krayj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Martinez
Nov 13, 2012 -

Williamson Buick GMC responded

I am very unhappy to hear of your negative experience. Our team strives for excellence in customer service each and every time and it sounds like we've fell short of this goal with you. I apologize for any inconvenience we may have caused you. This is definitely not the way we intend to conduct business. We'd like to do whatever it takes to retain your future business. If you'd like to chat, feel free to contact me at your earliest convenience. Regards, Mark Naszradi - General Manager markn@williamsoncadillac.com

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