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Williamson Buick GMC
Miami, FL
2,221 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community.
Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,221 reviews
August 26, 2019
Excellent service I’ve been a customer of Williamson Cadillac for over 17 years, their customer service has always been excellent. Mickey Barrios has always provided I’ve been a customer of Williamson Cadillac for over 17 years, their customer service has always been excellent. Mickey Barrios has always provided excellent service. More
by Bald1
Verified Customer
August 26, 2019
Great customer service Came in to do an oil change and tire rotation, was given a time frame of when it would be completed and as promised the car was delivered on time Came in to do an oil change and tire rotation, was given a time frame of when it would be completed and as promised the car was delivered on time More
by JOHNMONDRAGON1
Employees Worked With
August 24, 2019
Relaxed and Easy I had no appointment and they got me in right away. Kevin W.was my service guy and he’s very professional and knowledgeable and made you feel comfort I had no appointment and they got me in right away. Kevin W.was my service guy and he’s very professional and knowledgeable and made you feel comfortable. More
by Mrmike1240
Employees Worked With
Kevin W.
August 23, 2019
Excellent Me. Carbonell made our dealership experience wonderful. We had a deal quickly and are very satisfied. I will definitely buy my next car from him. Me. Carbonell made our dealership experience wonderful. We had a deal quickly and are very satisfied. I will definitely buy my next car from him. More
by MENESM
Employees Worked With
August 23, 2019
Car service Excellent service and attention to detail. Friendly and managed to find information about my car in a second, plus went the extra mile to satisfy my w Excellent service and attention to detail. Friendly and managed to find information about my car in a second, plus went the extra mile to satisfy my worries. More
by Angel
Employees Worked With
Richard Loero, service Advisor
August 21, 2019
Awesome !!!!! I came with no appointment and they got me in.Kelvin was very knowledgeable. I explain what I needed and it was all handled in a short period of time. I came with no appointment and they got me in.Kelvin was very knowledgeable. I explain what I needed and it was all handled in a short period of time. This is where I’ll be taking my car for service for sure.👍 Mike Anthony More
by Mrmike1240
Employees Worked With
Kelvin
August 21, 2019
Outstanding service every time. I am a long term customer of Williamson dealership. I rated them as THE BEST ever. Polite, caring and expert in all auto repairs for my Buick, I am a long term customer of Williamson dealership. I rated them as THE BEST ever. Polite, caring and expert in all auto repairs for my Buick, More
by Linda
Employees Worked With
It was a service appt so Kevin, and Mickey aka Santa
August 20, 2019
Service for truck making noise I arrived for 11 am appt. I was helped immediately by Skip. Skip is GREAT !! VERY professional, attentive, polite and willing to answer any question. I arrived for 11 am appt. I was helped immediately by Skip. Skip is GREAT !! VERY professional, attentive, polite and willing to answer any question. Explained the process, set me up with a rental due to possible length of time to repair. I was in and out under 30 minutes. Truck was ready later that night. I picked up the next day. Skip was there once again to greet me. Went over the service. I had zero questions when I left. The team at GMC Cadillac is great. From the valet to the mechanics. Everyone is courteous and professional. More
by Wbodden
Employees Worked With
Skip M.
August 18, 2019
It took too long for an oil change They don’t give appointments for service on saturday, they start working at 8:00 AM. i went at 7:20 AM and I had to wait 4 hrs just to change the oil They don’t give appointments for service on saturday, they start working at 8:00 AM. i went at 7:20 AM and I had to wait 4 hrs just to change the oil More
by ROMAMARINO
Employees Worked With
I don’t remenber names
August 16, 2019
Unprofessional I chose to return to the dealer for the pleasant and satisfactory experience I had when I first made the oil change service to my encore 2018, but wha I chose to return to the dealer for the pleasant and satisfactory experience I had when I first made the oil change service to my encore 2018, but what happened to me on Friday 09, since I had to communicate with an employee who was keeping me coughing up and the attitude that I use towards my person, was the worst experience in a customer service employee that can be lived.. At the end of the day since they never informed me that the detail clean service lasted a minimum of 4 hours , I got that my car was NOT CLEAN TO THE LEVEL THAT I HAD PAID.. dirty glass, unclean seats spots and removed the rear cover , a plastic cover on the back side, a plastic cover pice where the passenger door is shown and a cover that goes on the speed change handle. So I had to come back on saturday and when I asked for Richard supervisor.. Mr. Rolando saw my car and called Mr. Fernando and his without even said hello took the car, I returned 4 hours after as Mr.. Rolando said it and although something better NOT GREAT AT SUPPOSE TO BUT TWO PIECES STILL MISSING and the employee who is in the entrance told me that my car was taken 30 mons after I arrived a d no employee called me or anything... what a shame that this dealer works like this because my experience buying my car with Mr.. Garcia was excellent and I have recommended it to my friends and colleagues . More
by beitiamary484
Employees Worked With
