Williamson Buick GMC

Ridiculously expensive They charged me $100 to tell me i needed a new battery. Then they wanted to charge me over $300 for a bew battery plus labor. I took it to advanced They charged me $100 to tell me i needed a new battery. Then they wanted to charge me over $300 for a bew battery plus labor. I took it to advanced auto and paid $130 for same battery. Very hard to recommend Williamson More

What happened This was my most disappointing visit for routine service. After three hours I was advised that my car was lost. It was found in the wash rack. This was my most disappointing visit for routine service. After three hours I was advised that my car was lost. It was found in the wash rack. More

Kevin did a great job making sure my truck was repaired correctly before releasing the truck back to me. I will definitely recommend your dealership for service. correctly before releasing the truck back to me. I will definitely recommend your dealership for service. More

Oil change The service is excellent very professional always on time waiting for you to arrive also the best part very personable you don’t find that now a days The service is excellent very professional always on time waiting for you to arrive also the best part very personable you don’t find that now a days the entire Williamson Dealership #10 More

The best experience I've had buying a car This was probably the best experience I've had buying a car. I was not pressured into any specific car. I was in and out of there within two hours, mo This was probably the best experience I've had buying a car. I was not pressured into any specific car. I was in and out of there within two hours, most times buying a car requires spending a whole day. The price of the vehicle was the cheapest in town. I love my new GMC Acadia! More

Great service by Kevin GMC Service Writer Brought my 2108 GMC 1500 Sierra in for an oil and tire rotation. Plus a minor interior headliner panel issue. all was done satisfactorily and in a tim Brought my 2108 GMC 1500 Sierra in for an oil and tire rotation. Plus a minor interior headliner panel issue. all was done satisfactorily and in a timely manner. More

Good purchasing experience Very convenient location and excellent salesmanship Nice experience in every way Will recommend Williamson to anyone who is thinking about purchas Very convenient location and excellent salesmanship Nice experience in every way Will recommend Williamson to anyone who is thinking about purchasing a new car The facilities very nice all together More

Superb customer service provided During my visit my service advisor was very meticulate, courteous and detail when going over what will be done on my vehicle and my options. During my visit my service advisor was very meticulate, courteous and detail when going over what will be done on my vehicle and my options. More

Wrong advices on car, bad customer service, bad diagnostics. Took my car for a tire alignment since it was pulling alot, AC wasn't cooling, tire sensor replacement and Cadillac Cue fix. My advisor said I needed Took my car for a tire alignment since it was pulling alot, AC wasn't cooling, tire sensor replacement and Cadillac Cue fix. My advisor said I needed to leave the car on the dealer and they will provide a person to take me home since I didn't have a loaner, It took a full week and a few days for them to check everything, got a call back saying my cue needed to be replaced completely and the cost was $1400, the tire sensor was $200 and they said the AC was leaking that the fix was $1200. Got a call for pickup went to pick up the car got charged $300+ dollars for tire alignment, diagnostic and the ride back home also was charged which my advisor told me it was a service from Cadillac. As soon as I left the dealer felt the car exactly the same, pulling just like it was before, called back and my advisor wasn't near to pick up the phone, left a voicemail but still never returned the call, felt like he was avoiding my calls very poor communication. Got transferred to other advisor and took the car back, the guy was really helpful it took like 2 hours for them to fix the alignment and the car changed completely. After all that trouble I fixed everything for $300+ and the car had a check engine light which they never talked or showed on the diagnostic, checked myself with a family member and it was a bad sensor. The car is running perfectly without the high prices cadillac wanted me to pay. The AC problem was too much freon on the car. More

Unhappy I got a new Escalade ESV Platinum 2019 3 weeks ago , I'm still waiting for a lock Jack services. I paid for it but I'm try to get informacion and noth I got a new Escalade ESV Platinum 2019 3 weeks ago , I'm still waiting for a lock Jack services. I paid for it but I'm try to get informacion and nothing. Bad services. They promise a $500 back to me because the new Escalade came with some electrical problems causing the car staying for a few days at the dealer. My question is this is the appropriate way to treat a customer? They lied to me. More