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Williamson Buick GMC

Miami, FL

4.6
2,224 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,225 reviews

October 23, 2019

Came in for an oil change & bulb replacement I was assisted in a timely manner and my advisor Mike Makesson was very helpful in helping me with my service request. My service manager is also prof More

by Fredricka Banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mekesson
Oct 24, 2019 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 22, 2019

Excellent service Walk in and out in 45 min. Oil change was done.waiting area was sparkling clean and comfortable. Definitely I will recomend, this is my second visit f More

by JSIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2019 -

Williamson Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 19, 2019

Bad service Lack of comunication with People from the service department, including Manager. My vehicle, after 6 days of purchased, had to stay 2 weeks in sevice More

by Felipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Carbonell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Oct 24, 2019 -

Williamson Buick GMC responded

Felipe, I appreciate you bringing this to our attention, and we're sorry for the negative customer service you experienced during your visit. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 18, 2019

Great Service every time Great service every time Provide loaner car when required Easy to make an appointment Deliver car on timely basis most if the visits I have made More

by PABLOCHAVEZ622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez , Angel Gonzalez
Oct 21, 2019 -

Williamson Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 18, 2019

Quick Easy and great customer service Eric did an outstanding job in keeping me informed and I was in an in less than 90 minutes Great customer customer and friendly I live less th More

by ike522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Oct 21, 2019 -

Williamson Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Williamson Cadillac Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 18, 2019

Professionalisms and friendship Excellent service, on time, honestly, friendly, kindness, all the best that I can say it’s not enough to express how pleased I feel to get my brand ne More

by JEGSALDANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many, auto parts , Al Ammons
Oct 21, 2019 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 17, 2019

I am on my 2nd leased auto from Williamson. Great sales process and servicing of car has been very good. Will recommend dealer. Provided me ways to reduce my monthly payments without compromis More

by calzati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager (forgot name) was also excellent
Oct 17, 2019 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2019

Given the Run Around I bought a Certified Escalade from Williams. The cruise control never worked. I brought it into service and they said they fixed it under warranty. Th More

by JA3
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mike in Service, Peter the Sales Manager who wouldn’t return my phone calls
Oct 24, 2019 -

Williamson Buick GMC responded

I am disappointed that you are dissatisfied with your experience with our team. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2019

Great customer service I recently brought in my 2014 GMC Terrain for a major tune up and couldn't say enough how great the service is. My service advisor Richard really went More

by swords76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Leoro
Oct 17, 2019 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2019

Great I took my car to service. In the cup holder I had left my ring. Two days later I picked up my car and the ring was there. Thank you for your honesty More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Cadillac Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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