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Williamson Buick GMC

Miami, FL

4.6
2,229 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,229 reviews

November 19, 2019

Very courteous service advisor Skip. Am always satisfied with Skip. Cashier needs to smile and be pleasant when being approached to pay the bill. Not the case yesterday. Overall a good More

by JOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moo-Sang
Nov 20, 2019 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2019

Always good to work with They did a great job. Easy to talk to and work with. A very clean waiting area with TV and coffee available. Pastry, water and cola provided. More

by KENFHESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Nov 19, 2019 -

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 15, 2019

Horrible So I didn’t purchase my car here, purchased it at another location. I schedule and oil change here and apparently they try to be fast so no one says a More

by Sduviel11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get anyone’s name. No one introduced them self’s.
Nov 19, 2019 -

Williamson Buick GMC responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 14, 2019

It was the best! Alphonse was great. They gave me a loaner which was perfect and I always feel Williamson really takes care of their customers! Class operation and a More

by CGALGANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermey is great in sales and Also To y in service.
Nov 14, 2019 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2019

Great Service From my first contact with Robert Velazquez to my Sales Assoc. Ahmed and Tony in the business office all were very professional and courteous. Valued More

by Shaneb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Velazquez , Ahmed Rivery
Nov 14, 2019 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2019

First time Felt comfortable, and wait no too long, service department very busy and service advisor was very helpful and courteous and knowledgeable and let me k More

by keyzbum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Nov 12, 2019 -

Williamson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2019

Great job, Rita Parker Ms Parker , did an excellent job. She is a true Professional in her field and was on top of every detailed that was needed to complete the transact More

by Marypa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin D, service advisor and Harold in the loaner department
Nov 12, 2019 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Cadillac Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2019

This guy lied to me and sold me a used car as new. After only 4 days the xt4 had a major break down and the part in not available. Never buy a car from this guy. Thank the lord that management at Williamson More

by Alanirwin
Recommend Dealer
No
Employees Worked With
Mike Penn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Williamson Buick GMC responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Williamson Cadillac Buick GMC. We always strive to improve and give our customers top-notch service. We are working on making this right and will be in contact soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Outstanding In my opinion this is one of the best dealer in Miami. Thank you for the service. I will keeping in mind next time when I buy or lease a car. More

by retainme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Williamson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Courteous Organized professional Love the fact you can schedule the service. That your service advisor knows you and your vehicle.. Vehicle returned washed and clean...nice touch.frie More

by Rolando Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Eddie Cruz top notch
Nov 06, 2019 -

Williamson Buick GMC responded

Rolando, we are glad to hear you enjoyed your recent visit to our service department. At Williamson Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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