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Williamson Buick GMC

Miami, FL

4.5
2,248 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,248 reviews

August 31, 2020

Been dealing with Williamson for 10 yrs. Jermaine Chambers is amazing. Him along with Benny exhibit a genuine care and a want for giving you the best deal. Won’t go anywhere else!! More

by OZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Sep 03, 2020 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 31, 2020

The salesman that help us was very nice and honest answering all our questions, Patrick also was patient and help us to get the car that we want, thanks. More

by José García
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Patrick
Sep 03, 2020 -

Williamson Buick GMC responded

José, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 30, 2020

Great service very fiendly next time please work in send this survey in Spanish , will help the Spanish community I forgot the name of the service advisor, he. Was great More

by SADEFNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

Prompt and cordial service. Thanks This gentleman at the Prompt and cordial service. Thanks This gentleman at the entrance welcoming the cars for service, is a beacon of light and happiness , makes me feel More

by MARIAALICOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Williamson Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

From Ed,Carol & Trae to Jimmy, Omar & Ricardo an incredible professional experience. Best Dealership in America. One stop shopping for me. Thanks, Best, Jim Gall More

by Jim Gall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo,Finance brilliant pro and great advisor
Sep 02, 2020 -

Williamson Buick GMC responded

Wow, your kind words took our breath away, Jim! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2020

Excellent service by Carmen. Quick, efficient, and detailed. Cashier employee, unknown name due to no ID or name on shirt, was on her phone and not attentive to checkout process. Did not acknowledge p More

by Dherndandez085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
Sep 01, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2020

Service was slow. What should have taken one day took 3. I had to switch advisors because Carmen was unresponsive and would not give updates. When the mechanic encountered a problem that stopped the service More

by r.f.gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen from Service 1 star
Sep 01, 2020 -

Williamson Buick GMC responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 25, 2020

They offered a loaner immediately knowing the work would take some time so we didn’t have to wait around. Alfonso then called me in the middle of the week and gave me an update of the issues. Once my car wa More

by JEY87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso from Service Dept.
Aug 28, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 25, 2020

Fui para un cambio de aceite y para reemplazar la luz en uno de los focos delanteros; no tenía turno y a las 12:00 del día me dijeron que había una demora de dos horas y media. Sin embargo me terminaron el More

by Lucio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José M Barrios Jr.
Aug 28, 2020 -

Williamson Buick GMC responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

August 25, 2020

Alfonso Robleto was my service advisor on this visit and he is an impecable employee. When i arrived he walked with me to my vehicle so that he could better understand what issue my vehicle was having. I ha More

by Albert Zorrilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso robleto
Aug 28, 2020 -

Williamson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Alfonso and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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