Williams Honda

Josh was professional, friendly, and courteous. Our work was completed in half the time we expected. There were no hidden or unexpected fees. We will definitely use this facility again. was completed in half the time we expected. There were no hidden or unexpected fees. We will definitely use this facility again. More

I thought I had a wheel bearing going bad. I called Josh for an appointment and he gave me one the next day. When I arrive I was greeted and the work order was processed promptly. The problem was analyzed a for an appointment and he gave me one the next day. When I arrive I was greeted and the work order was processed promptly. The problem was analyzed and road tested with the determination I was having tire problems. The work was accomplished in the time frame promised. I then asked if there was a spot for a lube/oil/filter service. It was started immediately and finished quickly. The cashier was pleasant and I was on the way to where I purchased the tire. More

Josh and service staff are always friendly and helpful. We are on our 5th Honda very happy with performance and vehicles. Take all our Hondas to be serviced at dealership. We are on our 5th Honda very happy with performance and vehicles. Take all our Hondas to be serviced at dealership. More

I was greeted in a friendly fashion and and although the services I was expecting were going to take over two hours, as I was getting ready to leave the service manager reassured me that they would provide services I was expecting were going to take over two hours, as I was getting ready to leave the service manager reassured me that they would provide the service in a timely fashion. This allowed me to have my car taken care of and I returned to Petoskey in a timely fashion. More

Always friendly, Took a little over 1 1/2 hrs for oil change, rotate tires and update computer software recall. Price a little high, forgot my coupons! change, rotate tires and update computer software recall. Price a little high, forgot my coupons! More

Every time I visit the Honda Service Dept. the Service reps. always greet me promptly. They are always courteous and go out of their way to be helpful. The waiting area is clean and neat, and often the reps. always greet me promptly. They are always courteous and go out of their way to be helpful. The waiting area is clean and neat, and often they will come over to tell you of the progress of the service department. More

The price I was given was estimated at about $200 was not close to what I paid for a total of $265. Not happy with the price. close to what I paid for a total of $265. Not happy with the price. More

I am from out of town and my Honda Element needed an oil change...your service dept was able to take me in at the last minute much appreciated...I didn't have to make a special trip after all. change...your service dept was able to take me in at the last minute much appreciated...I didn't have to make a special trip after all. More

The staff is always very friendly and helpful-they are also very knowledgeable; waiting area is quite comfortable; the hours are convenient. I am always satisfied with the quality of the work- I would not also very knowledgeable; waiting area is quite comfortable; the hours are convenient. I am always satisfied with the quality of the work- I would not go anywhere else! More

i would think that a oil and filter change, rotating the tires and topping off all fluids could be done in less than a hour..and again maybe i don't understand why it take that long...... tires and topping off all fluids could be done in less than a hour..and again maybe i don't understand why it take that long...... More