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Williams Honda

Traverse City, MI

3.6
110 Reviews

2650 N US 31 South

Traverse City, MI

49684

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Showing 110 reviews

October 01, 2012

I arrived early and was greeted at that time, not made to wait. Josh suggested another service that our car required (Change new car differential fluid) which I OK'd. The waiting room was very pleasant. I di More

by Carol M. Christensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh McCoy
September 28, 2012

Everyone at the dealership were helpful. They explained all they were going to do and what upcoming things need to be done at the next visit. There was no waiting for our appointment. They finished the c More

by nancyhofman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fyfe
September 26, 2012

My appointment was at 2 pm - when I arrived at 1:55 I was greeted by Dale Penny who immediately took my vehicle to be serviced and assured he would notify me as soon as the work was completed. He then explai More

by jltwinbirch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Penny
September 26, 2012

They are always pleasant, helpful, and good at what they do-- I can get an appointment quickly, I just wish they had weekend or evening hours! More

by hillwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 21, 2012

Overall, we have had a good experience with Williams Honda. Everyone is always very helpful and appears anxious to help in any way they can. Pat McWilliams in sales has really been excellent to deal w More

by annherzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Penny, John Fyfe
September 21, 2012

Josh, and John who also has worked with us, are friendly and professional. We have been going there for over 9 years. We feel we can count on them to inform us, answer questions, and take care of any proble More

by rct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 19, 2012

Worked with Dale Penny on warranty work on our 2011 Honda Pilot. He was very easy to work with. The parts had to be ordered, so it took two trips to get the work done. It would have been great if the parts w More

by Pears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Penny
September 17, 2012

We were very impressed in Williams Honda and service representative Josh McCoy. We bought a used Honda Odyssey the previous year from Williams and had problems with the left sliding door. Usually you ex More

by pacymurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mc Coy
September 17, 2012

The appointment for an oil change was easy to make and at a convenient time. The staff went right to work and called me with a question about changing the air filter. The work was finished quickly and they More

by earlydm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
September 15, 2012

Josh, John, or whomever I deal with at Honda are always friendly, helpful, sometimes humorous (although their jokes are not allowed to be worse than mine). They go out of their way to provide as good a pri More

by Sweetums
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh mcCoy
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