Williams Honda

Fast and Friendly service Was able to browse for, find, and purchase the car we wanted all on the same day in a very short amount of time. The service was friendly and very rap Was able to browse for, find, and purchase the car we wanted all on the same day in a very short amount of time. The service was friendly and very rapid. All questions were answered quickly and adequately. I would recommend this dealership to anyone seeking to buy a new or used car based off of the service I received. More

Excellent well explained service! Brought my wife's CR-V in for an oil change, tire rotation, and trans fluid flush. Very impressed with the speed and efficiency of the service departm Brought my wife's CR-V in for an oil change, tire rotation, and trans fluid flush. Very impressed with the speed and efficiency of the service department. No hidden costs, the service advisor told me what I should expect and it was exactly that. Waiting area was clean and coffee was hot, I was a happy camper. Will bring it back for it's next service appointment with no hesitation. Good work Williams! More

Beware of service recommendations I took my 08 Honda Odyssey in for a manufacturer's safety recall service. The vehicle had around 100,000 miles at the time of service. When I picked I took my 08 Honda Odyssey in for a manufacturer's safety recall service. The vehicle had around 100,000 miles at the time of service. When I picked up the vehicle, Jack and Josh recommended several service procedures that are performed at this mileage. I wanted to check on prices and contacted 4 other dealerships in Michigan (southeast MI area). I went through the list of recommended procedures and found out that one service procedure recommended by Williams was not recommended by the other dealerships. In fact, they all emphasized that it was unnecessary. This procedure would have cost several hundred dollars. I had the other service procedures done elsewhere. I would recommend checking with other dealerships about service recommendations given by Williams. More

I drive a lot for my job therefore my vehicle requires regular maintenance. Josh McCoy has always been helpful, pleasant and professional in meeting my vehicle needs. regular maintenance. Josh McCoy has always been helpful, pleasant and professional in meeting my vehicle needs. More

I've been fortunate to have owned many cars and have worked with many dealerships. My favorite vehicle (Honda Odyssey) has over 125,000 miles. It is very comfortable and dependable transportation--I c worked with many dealerships. My favorite vehicle (Honda Odyssey) has over 125,000 miles. It is very comfortable and dependable transportation--I count on Williams Honda to help me keep it in top shape. Josh McCoy in Service always takes the time to listen whenever I bring the van in and answers all my questions. Work is done to perfection and when promised. I recommend Honda vehicles and Williams Honda is the perfect place for service. More

I will continue to do business with Williams Honda as they have been exceptional to work with. All employees that we worked with were very knowledgeable and friendly. They work with you on pricing unti they have been exceptional to work with. All employees that we worked with were very knowledgeable and friendly. They work with you on pricing until you get to a price that works for you. As far as learning about the SUV's features and how all the bells and whistles work, Dave Raymond goes above and beyond as far as we are concerned. He does a very thorough job in making sure you understand everything about the vehicle. You can also call at anytime during their normal business hours with questions and someone is always there to assist you. My husband and I both bought new CRVs in the last two weeks and going forward, we will not visit any other dealership. Thank you Williams Honda! More

Recently took our 2010 Honda Accord in for an oil change and service. I was greeted promptly by a service technician that was friendly and efficient. The work that was to be done was reviewed and the cost and service. I was greeted promptly by a service technician that was friendly and efficient. The work that was to be done was reviewed and the cost given. My vehicle was ready when promised, the cost was as stated, and they presented a list of maintenance items that should be taken care of very soon, items to keep an eye on, and those that were ok and not to worry about. The check out was quick. The waiting area was clean, comfortable, television available and coffee and cookies were available. I could not have asked for a more pleasant experience. More

I have been a customer of Williams Honda's Service Department for five years and they have taken excellent care of our family's two Hondas: a 2003 Element (which now resides with my daughter at colleg Department for five years and they have taken excellent care of our family's two Hondas: a 2003 Element (which now resides with my daughter at college) and my 2011 Accord. Josh McCoy is the Service Manager to whom I have always brought the cars and he has never failed to assist me with courtesy, knowledge and respect for the transportation needs of our family. In fact, there was a time when something had gone amiss with the Element and Mr. McCoy made sure that the car was serviced immediately in order to keep us safe on the road. Josh even provided a discount to help me out when the budget was strained. (What kindness in a time of need!) By the way, I also use the coupons that come in the mail and appreciate the fact that the deals offered to customers this way are actually useful - not just "puff promos" for products or services I do not need. The mechanical team at Williams are absolutely fabulous...and the proof is in the pudding: our 2003 Honda Element is still running strong at 190,000 miles and I have every expectation of seeing both Hondas to 250,000 miles. I've had to ask about the functions and maintenance of the cars at times and they were great at explaining what needed to be done - or, with one recent question, what I did NOT need to worry about. (Have you ever had a service department tell you to not bring the car in?? And he was correct; there was no need for further tinkering - just a good get-the-damp-out road trip!) I have high confidence in the service experts at Williams Honda because they have always been honest with me and taken comprehensive care of my cars. I am happy to suggest that you give Josh McCoy a call at 231-995-7556 if you have a Honda in need of attention. More

I took my 2004 Honda PIlot in to the Service Dept for several issues. I was treated courteously. The service work was completed and the vehicle was returned to me on a timely basis. Pricing was as pre several issues. I was treated courteously. The service work was completed and the vehicle was returned to me on a timely basis. Pricing was as predetermined including a new battery at a very fair price. My experience with the Williams Honda Service Dept. was exceptional as it always is. More

We bought our new Honda CRV in April of 2012. Dealing with Steven Guest (Sales Consultant) was the most pleasant experience we have ever had in a new car showroom. (We're in our 60's.) He was a very go with Steven Guest (Sales Consultant) was the most pleasant experience we have ever had in a new car showroom. (We're in our 60's.) He was a very good listener, very well informed and very articulate in explaining technical information, low-keyed (not pushy) but attentive, did not make negative comments about the other car that we were considering, and honored the price concessions that we requested. From a buyer's point of view, you could not have a better salesperson. Now on to the service department. Our experiences are limited, but as an example, when I told John Fyfe that having used Williams' Fast Lube for many years (always very courteous, conscientious, and don't try to push unneeded service), I was spoiled, because the oil change includes a free car wash. He immediately called over for a car wash code! More