Williams Honda

I was taken at my appointed time. John was pleasant and, as always, a pleasure to deal with. I had a oil change, tires rotated, ac filter and was on my way in less than an hour. I stopped in the service as always, a pleasure to deal with. I had a oil change, tires rotated, ac filter and was on my way in less than an hour. I stopped in the service dept peridically to have the fluids and air pressure checked. Everyone is always willing to help me. More

We took our 2005 Odyssey in for an oil change, turned out the previous oil change (performed else where) had stripped the threads in the oil pan screw. So, far this was disappointing, but ok, what are my op the previous oil change (performed else where) had stripped the threads in the oil pan screw. So, far this was disappointing, but ok, what are my options. The ONLY option given was to replace the entire oil pan at a significant cost. I'm not a car expert and our family was on our way home from vacation, so I paid. Once back home I learned that there were many options such as a temporary fix (to get us home) as well as a kit to fix the threading issue. Now none of these may have been perfect, but I was told there were no other options and my car would stay there I came up with the money. More

Friendy courteous service from Josh and the other advisors. Very helpful. They looked at all my concernes and answered all my questions, Seemed to know their job. advisors. Very helpful. They looked at all my concernes and answered all my questions, Seemed to know their job. More

I came in for an oil change, but they also look the vehicle over for any other potential problems. It does take extra time, but gives me peace of mind knowing it has been looked over. vehicle over for any other potential problems. It does take extra time, but gives me peace of mind knowing it has been looked over. More

Scheduled service is great and efficient. I have never had unexpectted delays. Everyone is very friendly and Wi-Fi is a nice feature. Our last Honda van went over 200,000 miles, and we expect the same w had unexpectted delays. Everyone is very friendly and Wi-Fi is a nice feature. Our last Honda van went over 200,000 miles, and we expect the same with our new van with Williams' service. More

The Honda brand is reknown for the durability, practical accommodations and pleasing design of its vhicles. Honda should also be very proud of their dealership, Williams Honda, here in Traverse City, Michi accommodations and pleasing design of its vhicles. Honda should also be very proud of their dealership, Williams Honda, here in Traverse City, Michigan. I drove my last Honda - an Element - for 170,000 miles before passing it along to my daughter and she now enjoys having the perfect car for her purposes. Because Josh McCoy and the service team at Williams Honda kept my Element in great condition, that car should see her through her college years, harp performances and into the beginning of her career as an educator. (In fact, I moved away for a year and the service department at the Omaha Honda dealership commented specifically about the great condition in which my 2003 Element had been maintained!) Naturally, I bought another Honda to replace the Element and - as before - taking excellent care of an excellent car is one of my priorities. Mr. McCoy and the Williams Honda technicians are splendid. Their expertise kept my former car in safe and perfect running condition and they are doing the same for my current vehicle. Josh never fails to go the extra mile for me, giving complete explanations and on-the-nose estimates of any work that needs to be done. The service porte-cochere is in sterling order and it's a pleasure to be greeted by name and with a minimum of paperwork (Josh always has it ready) when I arrive. I have also received timely email reminders and money-saving offers which I have been happy to apply and if there are ever any questions, I know that I can rely on Josh and his service associates for a discerning opinion. Williams Honda has provided an invaluable service for my household for years. I could not be more confident in recommending this dealership and it's service managers and associates to you. More

Did not take long to get the vehicle in for the service. Was scheduled and repaired according to my time frame. Friendly, courteous staff and pleasant office surroundings to wait. Was scheduled and repaired according to my time frame. Friendly, courteous staff and pleasant office surroundings to wait. More

I have bought 4 new Hondas from Williams and had all service work done there. Josh and John have always been great to work with. service work done there. Josh and John have always been great to work with. More

My experience with Williams Honda was all positive. A real human being answered the phone when I called and transferred me to service right away. My Element had recall work to be done. My appointment was real human being answered the phone when I called and transferred me to service right away. My Element had recall work to be done. My appointment was scheduled on the day I could travel to Traverse City and a nice man gave me a courtesy ride to my daughter's home. My car required unexpected brake work and John was very prompt in telling me my options. The work was quickly done and I was on my way. I would recommend the dealership to anyone. More

Josh is always very receptive to our automotive needs and aims to please! Willing to always make it right. The only other concern would be to have mechanics totally on board with my needs. Also........... aims to please! Willing to always make it right. The only other concern would be to have mechanics totally on board with my needs. Also................don't require registration/log in!!! More