Williams Chevrolet
Traverse City, MI
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A great experience! Jenn was friendly, knowledgeable and helpful in getting my issue resolved quickly! The staff was very nice with my kids while we were waiting. 5 sta Jenn was friendly, knowledgeable and helpful in getting my issue resolved quickly! The staff was very nice with my kids while we were waiting. 5 stars! More
Andrew Lyon was amazing! He made the entire process a breeze. He is extremely kind, informative, dependable, and helps you truly feel at ease during the car buying process! H He made the entire process a breeze. He is extremely kind, informative, dependable, and helps you truly feel at ease during the car buying process! He truly is a gem! I would highly recommend going to him for your car buying needs! More
My experience with Williams Chevrolet was Great! Stacy Victor was friendly, knowledgeable, and extremely patient with me! Not only did she help me through the original purchase, but she's been there Stacy Victor was friendly, knowledgeable, and extremely patient with me! Not only did she help me through the original purchase, but she's been there for me several times since the sale to answer All my many questions about about my new car. As an old lady trying to learn new technology her help has been Priceless! I HIGHLY recommend Williams Chevrolet to anyone that wants to buy a new car with confidence. More
I called Nick ( my service representative ) about a software update required for my Silverado . Nick was very pleasant and helpful he made me a appointment two days away and told me I could wait for th software update required for my Silverado . Nick was very pleasant and helpful he made me a appointment two days away and told me I could wait for the vehicle since the update would only take about one hour. I pulled into the dealer about ten minutes early Nick immediately took care of me and I was out of the dealership 45 minutes later. Nick explained the repair, removed the protective seat and floor coverings and I was on my way. Everyone I came in contact with was very polite and helpful. I think this is my third experience with this dealership, all positive! More
Very Friendly, kind and followed up with the issue I had with my Colorado, Thanks to all who work for Williams Chevrolet of Traverse! with my Colorado, Thanks to all who work for Williams Chevrolet of Traverse! More
Have been using their maintenance for over 12 years. Always satisfied, especially working with Drew who ensures all my vehicle’s needs are met and completed correctly. Will continue to return as long a Always satisfied, especially working with Drew who ensures all my vehicle’s needs are met and completed correctly. Will continue to return as long as Drew remains as my service writer! More
Your service opened at 0730 hrs on Monday, I called at that time and The operator directed me to Jenn. Jenn acknowledged the vehicle was there, that diagnostic was $150. She stated the truck would possi that time and The operator directed me to Jenn. Jenn acknowledged the vehicle was there, that diagnostic was $150. She stated the truck would possible be done Monday night or Tuesday morning. Jenn sent me the necessary information of the diagnosis and cost, I approved the job. Tuesday morning at 0741 hrs Jenn called and advised the truck was done and that I could pick it up anytime before closing at 1800 hrs. We arrived at 1530 hrs and met with Jenn. What a personable employee you have. She was to the point, detailed person. She understood that we had a 3 hr drive to and from the dealership. She made us feel at ease and answered my questions about communication from one dealership to the next. We are very happy with the professionalism of the service, thank you Jenn. Respectfully; Randy and Sue Carpenter Oct. 30th, 2024 More