Williams Chevrolet
Traverse City, MI
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Son's first dealer experience Went to Williams in search of a newer vehicle for my teenage son. Searched the lot for about 20 minutes before giving up and venturing inside since ha Went to Williams in search of a newer vehicle for my teenage son. Searched the lot for about 20 minutes before giving up and venturing inside since having two teens in tow must mean do not approach. We were informed the vehicle we were seeking had a blown head gasket and hadn't been removed from the website. We were directed to Frank to help us find something else suitable. After two trys, Frank pulled up in a vehicle that made my boy smile like Christmas morning. We took it for a test drive and it ran like a dream. I checked EVERYTHING I could as to have low mileage and no issues was too good to be true from a dealership. I could find no flaws. The finance team got to work and found us a great rate that we were happy with and my boy now has a great vehicle. Frank and the finance team earned my business as I follow the old you buy from people you like adage, and those that ignored us lost out on a sale.. We also just came back today for the wife and her new vehicle, but that's another review. More
a second visit and purchase. Almost 2 weeks after purchasing a vehicle for my son, my wife decided it was time for her to trade in and upgrade as well. We contacted our previous Almost 2 weeks after purchasing a vehicle for my son, my wife decided it was time for her to trade in and upgrade as well. We contacted our previous salesman Frank, and made him aware we would be coming in again. We did some online preshopping before venturing in, and had an idea what we were looking for. It was obvious that a generation X couple with a decent vehicle must have had more buying power than just myself and two teens from the previous visit, as we were approached by three different salespeople in the span of 5 minutes. They were polite when we immediately made them aware we were working with someone. We found the "right" one and my wife and I took it for a test drive with Frank. It was to her liking so the financing process once again started, upon approval I took one last look, before signing and found several items that I didn't initially catch and looked for a suitable replacement. The finance officer(Jeff) and Frank were accommodating with my concerns, and I actually found the same model a year newer and less miles for about the same price and after the test drive, my wife was even happier. That is 2 vehicles in 2 weeks and no regrets from our expeiences. We have recommended Frank to a couple more friends that are in the market and we are happy with our big dealership shopping experience. More
Wouldn't think of going anywhere else! I've bought three cars from Chris over the past few years and I've never been let down or felt like I was put into a car I didn't want. He is a very f I've bought three cars from Chris over the past few years and I've never been let down or felt like I was put into a car I didn't want. He is a very friendly and knowledgeable salesperson if you decided the buy from Williams you should consider him for your next purchase. More
Great experience! I just want to start by saying thank you to Alex Ogden, for making buying a car painless and a great experience. He took his time and walk though the I just want to start by saying thank you to Alex Ogden, for making buying a car painless and a great experience. He took his time and walk though the whole process step by step and was very patient. Williams as a whole was very friendly and made sure I got what I wanted. I would definitely recommend to friends and family. More
Excellent customer service! Chris Boyd made my buying experience at Williams an easy one, I will recommend any car buyer to Chris for their future purchases! Johnny Barrient Chris Boyd made my buying experience at Williams an easy one, I will recommend any car buyer to Chris for their future purchases! Johnny Barrientoz More
Awesome experience I've had the pleasure of dealing with Chris Boyd twice now. I bought a used Chevy Malibu from Chris at Williams Chevrolet a few years ago. He is very I've had the pleasure of dealing with Chris Boyd twice now. I bought a used Chevy Malibu from Chris at Williams Chevrolet a few years ago. He is very professional and knowledgeable. Just recently, I was considering a trade in towards something new or lease. Again, Chris helped with the process and introduced me to another great salesman at Williams...Tom Harper. Great team over at Williams Chevrolet. More
I found the type of car I wanted at a great price! Alex was my salesperson and he was non pushy but followed up on everything I asked for! It was a great experience! He even called me after because th Alex was my salesperson and he was non pushy but followed up on everything I asked for! It was a great experience! He even called me after because they found my drivers license in my trade in! More
Body Shop is A+++ Good price, got me in quickly, got me out quickly, 100% perfect repair, guaranteed for as long as I own my truck. Friendly staff, convenient location Good price, got me in quickly, got me out quickly, 100% perfect repair, guaranteed for as long as I own my truck. Friendly staff, convenient location and worked with my insurance company from the start. More
Straight forward easy It was a good experience to work with Steganie Uithol. She was helpful and made the process easy and straight forward. She was able to answer my ques It was a good experience to work with Steganie Uithol. She was helpful and made the process easy and straight forward. She was able to answer my questions about the truck and was also helpful after the sale with questions. More
Excellent well trained staff I would rate our experience as A+, We felt like they were working for us. Did not feel pressured. Their effort was to find the best car for us, best I would rate our experience as A+, We felt like they were working for us. Did not feel pressured. Their effort was to find the best car for us, best financing deal etc. Had a small issue with a squeaking belt that they fixed and guaranteed. The people we worked with liked their jobs and the Williams Company. We will go back. More