Williams Chevrolet
Traverse City, MI
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Overall Great Experience I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesp I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesperson, Kayla Trowbridge, was one of the most friendly and helpful people I have dealt with. She gave me great information about the vehicle and was there to answer my questions without being pushy. This really helped me have the time to make sure I found the right vehicle for me. More
Liars Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 ho Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 hour they still didn't run her credit they made us very uncomfortable. So we left very upset and they didn't care I will never recommend them to anyone and I will let my media friends know also they should not be in business More
Took care of an issue without hesitation !! Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (Jam Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (James McClellan) nor the Dealership!!! Took Caddy in to talk with James. He went into office and came out after less than 5 minutes and told me that Cam said "We'll take care of it", and they did! BING, BANG, BOOM...JUST LIKE THAT!! Others involved that I would like to acknowledge and Thank are... PAUL CHAVETTE... DONNY (Sorry I didn't get your last name)... Cam Belanger... and James McClellan. Please also thank any of your crew whom may have been involved that I did not get to meet. Incredible after sale customer service and Great Popcorn Too !!! More
Great Costumer Service Had a GREAT sales rep. Stefanie Uithol who works out of the Automax building took the time to get to know us. She listened to our needs and wants, and Had a GREAT sales rep. Stefanie Uithol who works out of the Automax building took the time to get to know us. She listened to our needs and wants, and got us into exactly the type of vehicle and in the price range we were looking for ! We even got a lower than expected interest rate... Bonus ! We are very happy with our new (used) car. We left with NO unanswered questions. Thank you for treating us like humans....not just a sales number. We appreciate the personal attention and will send friends and family your was ! Sincerely, Ralph and Shari Garber More
First Time Car Buyer For this being my first ever "big girl/adult" car, my experience was awesome. Quick, painless, and to the point. Definitely will go back again. For this being my first ever "big girl/adult" car, my experience was awesome. Quick, painless, and to the point. Definitely will go back again. More
great dealership easy work with fast they get u great payment and low interest recommended with buy again next time Chrissie was great with recommend her, management a easy work with fast they get u great payment and low interest recommended with buy again next time Chrissie was great with recommend her, management and financial was great too. More
NORMALLY A STRESSFUL EXPERIENCE FROM THE MOMENT I MET MY SALESPERSON CHRISSIE, I FELT COMFORTABLE. I WAS ABLE TO RELAX AND LET THE DEALERSHIP TEAM DO ITS JOB. A SHOUT OUT TO JOE I FROM THE MOMENT I MET MY SALESPERSON CHRISSIE, I FELT COMFORTABLE. I WAS ABLE TO RELAX AND LET THE DEALERSHIP TEAM DO ITS JOB. A SHOUT OUT TO JOE IN FINANCING, A GOOD GUY WITH THE ABILITY AND RELATIONSHIPS TO KNOCK 5+ POINTS OFF OF MY INTEREST RATE. THAT SHOULD GET ANYBODY "INTEREST"ED. THANKS AGAIN TO EVERYONE AT WILLIAMS AUTOMAX. LOVE MY CAR. More
Going the extra mile My wife & I bought a used Jeep Sahara Unlimited from Williams. We wanted to ensure the soft top was functioning. Andy (salesman), Mike, & Paul (manage My wife & I bought a used Jeep Sahara Unlimited from Williams. We wanted to ensure the soft top was functioning. Andy (salesman), Mike, & Paul (managers) spent the better part of a couple hours helping us make sure everything was in good working order. We put the soft top on and they're delivering the hard top to our house... 55 miles away! Now that's going the extra mile! More
Amazing Customer Service! This is the 2nd vehicle that my husband and I have bought from Williams and the second time around we had the BEST sales"woman". Chrissie went above a This is the 2nd vehicle that my husband and I have bought from Williams and the second time around we had the BEST sales"woman". Chrissie went above and beyond to make us comfortable and make sure that we saw everything that had what we were asking for and then some! Not once did it ever feel like I was dealing with a regular sales person. She made sure to even wash the car before we got there just so it was clean and ready to go. She was amazing with the family as well. It took us a bit to decide on which car and we test drove a lot but she never complained and was always so upbeat and energetic that it was easy to enjoy car shopping this time around. The finance team was awesome as well and Cam went above and beyond to make whatever we wanted to have happen, happen! Thank you all very much for making both our experiences beyond wonderful and totally painless! Kassie More
Repeat Customers We bought a used Honda Accord 4 years ago and have never regretted it. The service was top notch and the car was a gem, that's why when we decided to We bought a used Honda Accord 4 years ago and have never regretted it. The service was top notch and the car was a gem, that's why when we decided to purchase a newer car, we returned to Williams. They have a great team, and we are completely satisfied. More