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Williams Chevrolet

Traverse City, MI

4.5
251 Reviews

2600 US-31

Traverse City, MI

49684

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Showing 251 reviews

July 18, 2016

Overall Great Experience I test drove a car I had seen online and the sales staff were very friendly and helpful. I have been through this process several times and my salesp More

by TCGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Trowbridge
Jul 19, 2016 -

Williams Chevrolet responded

"TC GUY" We are so glad to hear that things went well at the dealership and that Kayla took such great care of you, we will be sure to pass along your kind words to her and the Automax Management team! Thank you for allowing us the opportunity to earn your business, and should you need us in the future please do not hesitate to give us a call!

July 12, 2016

Liars Took my niece there to get her first car Drove over and hour to get there the price quoted to us was different and they would not honor it. After 1 ho More

by Veey upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew. Anthony
Jul 14, 2016 -

Williams Chevrolet responded

We just wanted to apologize again for the miscommunication and stress that was unintentionally brought about with your experience at the dealership. We are happy to here that your niece was able to find a vehicle that she loves, and we are sorry for the way things panned out at the dealership and that we weren't able to resolve it. We do care about both of you as customers and we genuinely wish you the very best, should you be willing to give us another chance in the future you are welcome to call and work directly with Abby, the Customer Relations Manager who talked to your niece earlier today. She can be reached at 231-995-7541 and she would be glad to help in any way that she is able.

June 30, 2016

Took care of an issue without hesitation !! Had an issue after purchasing my 2008 Cad xxx. I want to make it clear that it "WAS NOT" an issue that was Misrepresented by the Salesperson (Jam More

by DADDYLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONNY and Paul Chavette, Cameron Belanger, James Mcclellan
Jul 07, 2016 -

Williams Chevrolet responded

"Daddylac" We are so happy to hear that not only was your initial experience fantastic, but that Cam, James, Paul, and Donny continued with their superior customer service after the fact too! We loved seeing your first review, and are equally happy to see this one, thank you for taking the time to let us know how well things went. Should you need help in the future please do not hesitate to contact us, we value your business and the opportunity to continue earning your business.

May 24, 2016

Great Costumer Service Had a GREAT sales rep. Stefanie Uithol who works out of the Automax building took the time to get to know us. She listened to our needs and wants, and More

by Shari Garber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Uithol
May 27, 2016 -

Williams Chevrolet responded

Ralph and Shari, Thank you so much for taking a moment to let us know how the dealership did. We will make sure to pass along your kind words to Stefanie, she will be as thrilled as we are to hear how pleased you both are with your experience! Should you find that you do have a few questions down the road, please do not hesitate to call us, we are here if you need us! We hope you have a fantastic holiday weekend, and on behalf of Williams Auto Group, thank you for allowing us to earn your business. With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

May 20, 2016

First Time Car Buyer For this being my first ever "big girl/adult" car, my experience was awesome. Quick, painless, and to the point. Definitely will go back again. More

by Samanthaburkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Stefanie Uithol
May 27, 2016 -

Williams Chevrolet responded

Samantha, Congratulations on your first "big girl" car! We are so glad to hear that Stefanie and Robert took such great care of you, we will be sure to pass along your kind words. Should you find that you have questions in the future, please do not hesitate to give us a call, we are happy to help in any way that we can. We hope you enjoy your holiday weekend, and thank you for allowing us the opportunity to earn your business! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

May 14, 2016

great dealership easy work with fast they get u great payment and low interest recommended with buy again next time Chrissie was great with recommend her, management a More

by gielmachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissie Grossnickle
May 16, 2016 -

Williams Chevrolet responded

Thank you for taking a moment to let us know how our dealership and employees are doing, it is greatly appreciated! We are so happy to know that Chrissie took good care of you, and please do not hesitate to call us should you need anything!

April 27, 2016

NORMALLY A STRESSFUL EXPERIENCE FROM THE MOMENT I MET MY SALESPERSON CHRISSIE, I FELT COMFORTABLE. I WAS ABLE TO RELAX AND LET THE DEALERSHIP TEAM DO ITS JOB. A SHOUT OUT TO JOE I More

by Maximized
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissie Grossnickle
May 27, 2016 -

Williams Chevrolet responded

Wow! 5 points?! That is great! We will make sure to pass along your kind words to both Chrissie and Joe, they will be thrilled to hear that you are not only in love with your car, but in love with the experience as well! Should you find that you have questions, please do not hesitate to contact us, we are happy to help in any way that we can. We hope you enjoy your holiday weekend, and thank you for allowing us the opportunity to earn your business! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

April 27, 2016

Going the extra mile My wife & I bought a used Jeep Sahara Unlimited from Williams. We wanted to ensure the soft top was functioning. Andy (salesman), Mike, & Paul (manage More

by Mark&Ellen
Recommend Dealer
Yes
Employees Worked With
Andy, Mike, Paul
May 27, 2016 -

Williams Chevrolet responded

Mark and Ellen, We are so happy to hear that our team went above and beyond to make sure that your new Jeep is exactly what you want! We will be sure to pass along your kind words to Mike, Paul, and Andy; we know they will be thrilled to know how happy you are. Should you find that you have questions in the future, please do not hesitate to contact us, as you have found, we are happy to help in any way that we are able! We hope you have a fantastic holiday weekend, and thank you for allowing us the opportunity to earn your business! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

April 25, 2016

Amazing Customer Service! This is the 2nd vehicle that my husband and I have bought from Williams and the second time around we had the BEST sales"woman". Chrissie went above a More

by KASSIE WALTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissie Grossnickle
May 27, 2016 -

Williams Chevrolet responded

Kassie, We are thrilled to hear about how well things went at the dealership with Chrissie and Cam, we agree, they are far from ordinary! We will be sure to pass along our kind words to both of them as we are sure that they will be as happy to know how you feel as we are. Should you find that you have questions in the future, please do not hesitate to contact us, we are glad to help in any way that we are able. We hope you have a fantastic holiday weekend, and thank you for allowing us the opportunity to earn your business! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

April 24, 2016

Repeat Customers We bought a used Honda Accord 4 years ago and have never regretted it. The service was top notch and the car was a gem, that's why when we decided to More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissie Grossnickle
May 27, 2016 -

Williams Chevrolet responded

We are so glad to know that we have been earning your business for the last 4 years! Thank you so much for taking a moment to let us know how our team and dealership is doing. Should you find that you have any questions, please do not hesitate to contact us, we are happy to help in any way that we can! With Best Regards, Abagail Byar Customer Relations Manager 231-995-7541

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