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Williams Chevrolet

Traverse City, MI

4.5
251 Reviews

2600 US-31

Traverse City, MI

49684

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Showing 251 reviews

April 04, 2017

Awesome dealership!! Came in to look at a few vehicles. Skylar was so helpful and knowledgeable, and most importantly he didn't push me into something I didn't want. I cou More

by Karrie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Skylar Hawkins
April 01, 2017

Rude sales staff I visited the Williams Chevrolet dealership on Saturday, April 1 after checking their hours on google, which stated they were open until 5pm. When I a More

by Kevin Burns
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No sales person available
December 13, 2016

CAN'T GET THEM TO ANSWER THE PHONE To be honest, I cannot review the service department because they will not answer the phone. When told to leave a message I get disconnected. Tried th More

by frustrated
Customer Service
Recommend Dealer
No
Employees Worked With
Matthew Wooten
Dec 13, 2016 -

Williams Chevrolet responded

We are sorry to hear this; we would, of course, never intentionally hang up on you and will look into the situation to make sure that we are not experiencing technical issues and/or a misunderstanding on how to transfer phone calls. In the meantime you can contact Abagail Byar directly at 231-995-7541 and she will personally handle it and make sure you are taken care of!

October 01, 2016

New car lease They were helpful and made sure everything was as it should be,The process was smooth, Matt was very informative and helpful in explaining the vehicle More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Koorn, Matthew Wooten
Oct 03, 2016 -

Williams Chevrolet responded

Dennis, we are glad to know that Matt and Mike took great care of you while you were are the dealership! Thank you for allowing us the opportunity to earn your business, and congratulations on your new vehicle!

September 08, 2016

Bought a suburban that is junk Back in March we bought a Suburban with higher miles 4 months later is parked in the garage with a blown engine. Feel as if I was lied to about the wh More

by Lora2350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Cawley
September 04, 2016

Best experience ever in purchasing a new vechicle Sherrill Scogin - was awesome to work with. Very knowledgeable about the truck we purchased. We knew what we wanted when we came there and she deliv More

by Dave & Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherrill Scogin
September 02, 2016

Very Satisfied Stefanie Uithol - was very pleasant to work with. She stood in the pouring rain, holding an umbrella for us, while she explained the used pickup we w More

by Red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Uithol
August 29, 2016

A pleasure to deal with. Stephanie Uithol - what a top-rate salesperson with a great memory. She remembered a brief visit we made back in May! She was not at all pushy, and wa More

by Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Uithol
Aug 30, 2016 -

Williams Chevrolet responded

Murray, We are so glad to hear that Stefanie took such great care of you both while at the dealership and we agree, she is great! Thank you for allowing us the opportunity to earn your business, we will be sure to pass along your kind words to her, we know they will make her smile!

August 21, 2016

Long wait We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The b More

by dswov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota (the newer one), Kayla Trowbridge
Aug 30, 2016 -

Williams Chevrolet responded

DSWOV, We are sorry to hear about the wait that you encountered while at the dealership, we know how long it can feel when purchasing a car, and it can be frustrating. We are glad that Kayla was able to help you, she is absolutely all of the things you listed; and while we do apologize, Dakota is still very new and just like all of us, it does take time to learn a new career. He has a lot of potential and we do not doubt that in time he is sure to be one of our best, we appreciate you hanging in there with him as he learns his new role! If you would like to discuss your experience further, you are welcome to Call Abagail Byar our Customer relations Manager at 231-995-7541

July 22, 2016

Previously had bad experience with a salesman it was a good experience working with Brianna she a pleasure to deal with and answered our questions especially in towing vehicle with our motorhome More

by baldwin maryjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Rokos
Jul 22, 2016 -

Williams Chevrolet responded

Mary Jane, We are glad to hear that Breanna was able to help you in finding the perfect vehicle to fit your needs. Thank you for taking a moment to let us know how things went and for the opportunity to earn your business, have a great weekend!

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