Williams Buick GMC
Charlotte, NC
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Excellent Service I was very concerned about my the mechanic al issues I was experiencing with my vehicle. My sevice consultant, Steve was very professional, courteous I was very concerned about my the mechanic al issues I was experiencing with my vehicle. My sevice consultant, Steve was very professional, courteous and efficient. My car was diagnosed and repair fast. I was in and out in no time. More
Quick and pleasant To correct a slow leak in caused by a small nail I felt $50.00 was to much. Having said that I was made aware of the cost previously. I also agreed To correct a slow leak in caused by a small nail I felt $50.00 was to much. Having said that I was made aware of the cost previously. I also agreed to have it done. The service could not have been better. More
Malik is superb....very knowledeable.....very resourceful. Based primarily on working,with Malik. I was also grateful to Ward for being involved and working with Malik. This was my second lease with Willia Based primarily on working,with Malik. I was also grateful to Ward for being involved and working with Malik. This was my second lease with Williams. More
Service Sam, handled my service needs with great professionalism. He explained what was done and why. The service waiting area was clean and comfortable. I en Sam, handled my service needs with great professionalism. He explained what was done and why. The service waiting area was clean and comfortable. I enjoyed dealing with service dept More
Best car buying experience ever had at 70 years old/ My purchase experience was a delight. Most of my purchase was done with Dave through Internet sales. Once at dealership I was treated as if I was buyi My purchase experience was a delight. Most of my purchase was done with Dave through Internet sales. Once at dealership I was treated as if I was buying the most expensive vehicle on the lot. Most spoke as they passed by even if I was not working with them. Was greeted at the door. Since this was an internet purchase I only dealt with an Sales Consultant to handle paperwork and delivery. He called me an hour before our appointment to introduce himself and assure me the car was ready and waiting. This was important as I was out of state buyer. Sam, F&I, was great. Three take a ways: 1) Never once felt any sort of sales pressure 2) Friendless professionalism was appreciated 3) I found their website contained all information I needed to make a buying choice.....Thanks Dave, Sam and Malik. More
Great Experience Had great service from Paul, who worked hard with others, especially the financial department and getting me a lower Finance rate and into a brand ne Had great service from Paul, who worked hard with others, especially the financial department and getting me a lower Finance rate and into a brand new car. Thanks More
Excellent customer service! My second visit to this dealership 4/3. The service department is filled with excellence. Steve Pierre’s customer service and professionalism will jus My second visit to this dealership 4/3. The service department is filled with excellence. Steve Pierre’s customer service and professionalism will just blow you away. I left very please from this dealership for the second time. Very satisfied customer! You have to visit to experience it. More
Gene Simmons an excellent Sales Consultant. Gene Simmons assisted us in our recent new car purchase and he is a definite asset to Williams Buick. He was extremely knowledgeable and courteous an Gene Simmons assisted us in our recent new car purchase and he is a definite asset to Williams Buick. He was extremely knowledgeable and courteous and did an excellent job in helping us with our purchase as well as explaining all the features of our new Buick Envision. More
REVIEW OF WILLIAMS BUICK GMC ALL WAS JUST GREAT, TOOK ME RIGHT AWAY ON PART RECALL AND OUT ABOUT AN HR LATER/ PERFECTION IN ONE WORD AND EVERYONE VERY POLITE. ALL WAS JUST GREAT, TOOK ME RIGHT AWAY ON PART RECALL AND OUT ABOUT AN HR LATER/ PERFECTION IN ONE WORD AND EVERYONE VERY POLITE. More
Always drive a buick! The quality of professionalism displayed at Williams Buick, in both the repair/service area, and in the sales area is engaging, respectful and sensiti The quality of professionalism displayed at Williams Buick, in both the repair/service area, and in the sales area is engaging, respectful and sensitive to the needs of customers. Customer always feel a sense of positive awareness and knowledge of how best to demonstrate positive customer service. Entered with plan to have my car serviced, and departed with a new purchase, 2017 Buick Envision!! This excitement was only possible because of the capable work of service team and sales team respecting my intentions and desiring to make sure I was treated, as all customers are treated as a VIP!! More