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Williams Buick GMC
Charlotte, NC
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 351 reviews
April 24, 2018
Great Service, a Pleasant Environment, With Friendly People Our Williams Service Experience starts with a Very Pleasant Call for an Appointment with help from Friendly Folks like Lori Turner, Asst. Service Ma Our Williams Service Experience starts with a Very Pleasant Call for an Appointment with help from Friendly Folks like Lori Turner, Asst. Service Manager, who arranged an appointment 45 minutes after we called and took perfect care of us as well as the car. We added a small extra and had the Wiper Blades changed after the Winter Ice damaged them - now not only does the car run fine, we can also see much better in the rainy weather of Spring. Once we turned the car over, we could sit back and relax with a cup of coffee and selection of good magazines while it was serviced; also look over a sampling of the newer models. We were out in a little over an hour & had time for a nice lunch afterward. Thanks Lori. More
by TDB&LBWB
Employees Worked With
Lori Turner
April 23, 2018
Excellent service Excellent service. They got me in and out quickly! Good price. They were very nice and professional. Will go back there again. Thank you for being so Excellent service. They got me in and out quickly! Good price. They were very nice and professional. Will go back there again. Thank you for being so efficient. More
by Cmfcfox
Employees Worked With
Lori Turner, Sam Gardner
April 20, 2018
Excellent Service I was very concerned about my the mechanic al issues I was experiencing with my vehicle. My sevice consultant, Steve was very professional, courteous I was very concerned about my the mechanic al issues I was experiencing with my vehicle. My sevice consultant, Steve was very professional, courteous and efficient. My car was diagnosed and repair fast. I was in and out in no time. More
by Sande
Employees Worked With
Steve St. Pierre
April 19, 2018
Quick and pleasant To correct a slow leak in caused by a small nail I felt $50.00 was to much. Having said that I was made aware of the cost previously. I also agreed To correct a slow leak in caused by a small nail I felt $50.00 was to much. Having said that I was made aware of the cost previously. I also agreed to have it done. The service could not have been better. More
by Vallie H. McMahon, Jr
Employees Worked With
Steve St. Pierre
April 14, 2018
Malik is superb....very knowledeable.....very resourceful. Based primarily on working,with Malik. I was also grateful to Ward for being involved and working with Malik. This was my second lease with Willia Based primarily on working,with Malik. I was also grateful to Ward for being involved and working with Malik. This was my second lease with Williams. More
by Leaser
Employees Worked With
Malik....
April 13, 2018
Service Sam, handled my service needs with great professionalism. He explained what was done and why. The service waiting area was clean and comfortable. I en Sam, handled my service needs with great professionalism. He explained what was done and why. The service waiting area was clean and comfortable. I enjoyed dealing with service dept More
by john j miller
Employees Worked With
Sam Gardner
April 08, 2018
Best car buying experience ever had at 70 years old/ My purchase experience was a delight. Most of my purchase was done with Dave through Internet sales. Once at dealership I was treated as if I was buyi My purchase experience was a delight. Most of my purchase was done with Dave through Internet sales. Once at dealership I was treated as if I was buying the most expensive vehicle on the lot. Most spoke as they passed by even if I was not working with them. Was greeted at the door. Since this was an internet purchase I only dealt with an Sales Consultant to handle paperwork and delivery. He called me an hour before our appointment to introduce himself and assure me the car was ready and waiting. This was important as I was out of state buyer. Sam, F&I, was great. Three take a ways: 1) Never once felt any sort of sales pressure 2) Friendless professionalism was appreciated 3) I found their website contained all information I needed to make a buying choice.....Thanks Dave, Sam and Malik. More
by john j miller
Employees Worked With
Dave, Sam and Miki
April 03, 2018
Great Experience Had great service from Paul, who worked hard with others, especially the financial department and getting me a lower Finance rate and into a brand ne Had great service from Paul, who worked hard with others, especially the financial department and getting me a lower Finance rate and into a brand new car. Thanks More
by Darlene Marie Beason
Employees Worked With
Paul Grant
April 03, 2018
Excellent customer service! My second visit to this dealership 4/3. The service department is filled with excellence. Steve Pierre’s customer service and professionalism will jus My second visit to this dealership 4/3. The service department is filled with excellence. Steve Pierre’s customer service and professionalism will just blow you away. I left very please from this dealership for the second time. Very satisfied customer! You have to visit to experience it. More
by Nanaforlife
Employees Worked With
Steve Pierre
April 01, 2018
Gene Simmons an excellent Sales Consultant. Gene Simmons assisted us in our recent new car purchase and he is a definite asset to Williams Buick. He was extremely knowledgeable and courteous an Gene Simmons assisted us in our recent new car purchase and he is a definite asset to Williams Buick. He was extremely knowledgeable and courteous and did an excellent job in helping us with our purchase as well as explaining all the features of our new Buick Envision. More
by Junie26
Employees Worked With
Gene Simmons
