Williams Buick GMC
Charlotte, NC
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thankful It took me a long time to find the car I wanted, so when I was ready to finally buy a car, I was really ready to be done with it. The process was simp It took me a long time to find the car I wanted, so when I was ready to finally buy a car, I was really ready to be done with it. The process was simple and quick, and I'm very grateful to get a great car at a great price with no stress, sales pitch, etc. More
The way it should be My first visit to Williams was handled just the way I like to do business. I really appreciated the No Pressure sales approach. Hatcher Williams wa My first visit to Williams was handled just the way I like to do business. I really appreciated the No Pressure sales approach. Hatcher Williams was very courteous and helpful but did not try to pressure me in to buying a vehicle NOW. If that is the way Williams Buick GMC handles all of their customers I would definitely recommend them to anybody More
First Service Experience Although the visit was longer than anticipated this was an easy process and great service. The lounge accommodations with free wifi is a nice option Although the visit was longer than anticipated this was an easy process and great service. The lounge accommodations with free wifi is a nice option if you have to hang around and wait. More
Envision A very good experience overall. It was a busy day at the dealership so I ended up working with two sales people, Dominic and David. They went out of A very good experience overall. It was a busy day at the dealership so I ended up working with two sales people, Dominic and David. They went out of there way to make sure all my questions were answered and I felt comfortable with the new vehicle when I left. I did not feel rushed or pressured in any way. I have been dealing with Williams (previously Folgers) for 20 years and have never been disappointed. More
New Truck Took Encore in for service on Saturday an came home with the encore and a Canyon. Excellence buying experience and great service. Dominic went above a Took Encore in for service on Saturday an came home with the encore and a Canyon. Excellence buying experience and great service. Dominic went above and beyond to make sure we had the deal we wanted. More
Easy convenient oil change! Called and got a same day appt. on a Saturday. Was able to get an oil change & a complimentary car wash....which was very needed with the Spring poll Called and got a same day appt. on a Saturday. Was able to get an oil change & a complimentary car wash....which was very needed with the Spring pollen. Enjoyed the lounge with Wi-Fi while I waited. The team was friendly & helpful, More
Service visit Easily scheduled an oil change. Service personnel friendly, waiting room comfortable, time spent as expected, pricing on point. Will return for future Easily scheduled an oil change. Service personnel friendly, waiting room comfortable, time spent as expected, pricing on point. Will return for future services. Thank you. More
New truck We had a great experience working with Dominic. He made the entire process very easy. Also provided an excellent overview of new truck operations. We We had a great experience working with Dominic. He made the entire process very easy. Also provided an excellent overview of new truck operations. We will be back. More
Great Service, a Pleasant Environment, With Friendly People Our Williams Service Experience starts with a Very Pleasant Call for an Appointment with help from Friendly Folks like Lori Turner, Asst. Service Ma Our Williams Service Experience starts with a Very Pleasant Call for an Appointment with help from Friendly Folks like Lori Turner, Asst. Service Manager, who arranged an appointment 45 minutes after we called and took perfect care of us as well as the car. We added a small extra and had the Wiper Blades changed after the Winter Ice damaged them - now not only does the car run fine, we can also see much better in the rainy weather of Spring. Once we turned the car over, we could sit back and relax with a cup of coffee and selection of good magazines while it was serviced; also look over a sampling of the newer models. We were out in a little over an hour & had time for a nice lunch afterward. Thanks Lori. More
Excellent service Excellent service. They got me in and out quickly! Good price. They were very nice and professional. Will go back there again. Thank you for being so Excellent service. They got me in and out quickly! Good price. They were very nice and professional. Will go back there again. Thank you for being so efficient. More