Williams Buick GMC
Charlotte, NC
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Easy to work with, conscious and professional in their approach. No High pressure dealings. Customer oriented. Nice people. We are very happy wirth our purchase. approach. No High pressure dealings. Customer oriented. Nice people. We are very happy wirth our purchase. More
I love my new Kia Sorento and had a great experience at Folger Automotive. I have bought several cars in the past, and this was the quickest, easiest process I have been through. Bob was extremely helpful, Folger Automotive. I have bought several cars in the past, and this was the quickest, easiest process I have been through. Bob was extremely helpful, knowledgeable, friendly and transparent. For the first time ever in buying a car, I felt like I understood the numbers in front of me and knew what I would be paying. My new car has a lot of terrific features and I feel like a got a great price! More
Brian was such a pleasure to work with. He listened to what I was looking for and worked very hard to get the best deal for me. Because of the ease it was working with Brian, I recommended him to my sist what I was looking for and worked very hard to get the best deal for me. Because of the ease it was working with Brian, I recommended him to my sister and she ended up buying a new car from them too. Would highly recommend them to anyone looking for a car and a great experience. More
The people of Folger Automotive is what set this dealership apart from the other places I had visited. After getting the "canned ham" treatment at another dealership, I decided to try Folger. Kevin dealership apart from the other places I had visited. After getting the "canned ham" treatment at another dealership, I decided to try Folger. Kevin & Adam let me pick the truck that I would buy. That may sound strange, but other dealerships treated me like my next vehicle was their decision. The price was very competitive & their knowledge of the product was excellent. Adrienne's help with all of the financing was above my expectations. I could have bought my truck at any GMC dealership but, I'm glad I picked Folger GMC. Russ Stiles Charlotte NC More
We were so happy with our purchase at Folger Automotive. Not only do we love our car, but the service and sales experience was outstanding. Both Kevin & J. went above and beyond to make sure that we had ev Not only do we love our car, but the service and sales experience was outstanding. Both Kevin & J. went above and beyond to make sure that we had everything we needed for our family car as well has keep us in our budget. We greatly appreciate the level of professionalism and follow-up during our purchase and even after we had our car! We will be back! More
We have enjoyed working with Ralph. He was very friendly, informative and pleasant to deal with... overall a great experience! In particular, he was very easy to talk with and answered all of our friendly, informative and pleasant to deal with... overall a great experience! In particular, he was very easy to talk with and answered all of our questions thoroughly without being pushy. He followed up on everything that we had questions on, and followed up with a phone call after our purchase to ensure we are pleased so far. We would definitely recommend Folger to others, and would recommend Ralph as a point of contact. We love our new Buick! More
I had been shopping for a new car for several weeks, but hadn't landed on the "right one". Had looked at Camry, Taurus, pre-owned BMW5 and even Lexus. Decided to look at the 2012 Lacrosse. Glad I did! M hadn't landed on the "right one". Had looked at Camry, Taurus, pre-owned BMW5 and even Lexus. Decided to look at the 2012 Lacrosse. Glad I did! My first stop was to Griffin Motors in Monroe. The sales agent and manager didn't exactly step up when I explained my new car needs. They wanted to sell me their inventory, not my desired features. So, my next stop was to visit EveryCarListed.com where I found links to inventory at Folger Buick. I was fortunate enough to get Ralph as my sales specialist upon arrival. My wife were in a 2012 Lacrosse for a test drive within 15 minutes. Even with limited tenure at Folger, Ralph knew his product's features and benefits. Folger didn't have my exact car, but Ralph and Jay located what I wanted within the hour. Delivery from another regional dealer in Charleston, SC, took less than 2 business days and I'm enjoying my new ride now. The sales process was efficient, fair and professional. Adrienne was prepared to thoroughly review the financials and made the dollars fit my budget. My total car purchasing experience at Folger Buick was outstanding. Kudos to Ralph, Jay and Adrienne! More
My wife and I had a very positive experience at Folger and more specifically with our salesperson, Ralph Condrey. Ralph guided us through the leasing process explaining the best options for our needs and and more specifically with our salesperson, Ralph Condrey. Ralph guided us through the leasing process explaining the best options for our needs and when the time came, made sure that closing the deal was painless and efficient. We will definitely return to Folger when our lease is up to purchase or lease another Folger vehicle. More
I have a 2011 Chev HHR that I bought from another dealer. I have known Bill Morgan for years and trust him completely. He will not fix or service anything that does not need it. When Folger started selling G I have known Bill Morgan for years and trust him completely. He will not fix or service anything that does not need it. When Folger started selling GMC I called Bill and asked him he would be able to service my Chev HHR. He said sure and I recently had my 30,000 mile service at Folgers handled thru Bill. Folgers will never be the cheapest place because they believe quality and correctness comes first. You get what you pay for at Folgers. The last car I bought at Folgers was a 1998 Buick Lesabre that I sold with 195,000 miles on it and still running fine. More
We have had some issues with our Buick Enclave. We had talked to the dealership about the problems before our warranty expired. They suggested some things which we tried. None of the suggestions worked. talked to the dealership about the problems before our warranty expired. They suggested some things which we tried. None of the suggestions worked. The problem continued to get worse. They still fixed our issue and held to their word. They have great customer service! They will really bend over backward to help their customers! I am sold! More