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Williams Buick GMC
Charlotte, NC
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 351 reviews
November 12, 2019
Little to no credit Was in and out under 2 hrs Malcom Kay Financial manager/Ell were excellent as was the new canyon if your looking for a new car or truck this is the place to go , BEST Financial manager/Ell were excellent as was the new canyon if your looking for a new car or truck this is the place to go , BEST More
by Tim
Employees Worked With
Malcom Kay
July 30, 2019
didn't do what they said they would do We had visited another GMC dealership and were pretty serious about a Terrain SUV. When we went back, it had been sold. Since it is near the end o We had visited another GMC dealership and were pretty serious about a Terrain SUV. When we went back, it had been sold. Since it is near the end of the model year, there were no deliveries planned for the current model year. We searched the internet and found a very similar vehicle at Williams GMC. I filled out the form and within minutes got two responses from two different people at the dealership. I called the first one and we had a nice conversation and I explained my thoughts. She said she would check inventory and send me a list of options. I never received any more information. Five days later, I got TWO emails again from the same two people asking if there was anything else they could do. I responded to both telling them I never received an inventory list or more information like I was expecting and we just agreed to buy another vehicle at a Toyota dealership the night before. The vehicle I bought was just a little bit less... so the price of GMC was not far off. They lost the sale because they didn't do what they said they would do. More
by reviewer
Employees Worked With
Kendall Hatley & Sonia Blanks
January 14, 2019
No Honor They put us in a situation where we drove 2.5 hours for an appointment to purchase a car and then sold to the person they could squeeze the most money They put us in a situation where we drove 2.5 hours for an appointment to purchase a car and then sold to the person they could squeeze the most money out of. We sat to finalize the deal, they asked us to sign the offer, then when we didn't want "Data Dots" they sold the car out from under us. FYI Data Dots costs them $189, they tack it on to every car at the price of $589. More
by Cash Buyer
Employees Worked With
Sales Manager
November 21, 2018
2018 Yukon xl "Satisfied Customer" Mac/Malcolm earned the sale, (got me every incentive possible, and gave me great value for my trade), professionally followed up on every detail down Mac/Malcolm earned the sale, (got me every incentive possible, and gave me great value for my trade), professionally followed up on every detail down to the lic.tag that i requested. Thanks, guys More
by CarGuy
Employees Worked With
Malcolm, Mac Chiagru
November 07, 2018
Mac was great My experience with Williams GMC was great. Everyone was nice and Mac was awesome. He always responded quickly when I had questions and was great to wo My experience with Williams GMC was great. Everyone was nice and Mac was awesome. He always responded quickly when I had questions and was great to work with. Genuine and a good guy. Not pushy. I would highly recommend working with these folks. More
by Mh68843
Employees Worked With
Mac Chiagru
September 27, 2018
Top notch Found vehicle on internet, Julisa answered a few questions about vehicle immediately and Kevin made the sale. Same day. Very professional and helpful Found vehicle on internet, Julisa answered a few questions about vehicle immediately and Kevin made the sale. Same day. Very professional and helpful. Thanks Kevin. More
by SteveP
Employees Worked With
Julisa and Kevin
September 06, 2018
Acadia purchase I have driven a Lexus for about 12 years and decided to try something else. Made a short list of what to consider and after driving the Acadia looked I have driven a Lexus for about 12 years and decided to try something else. Made a short list of what to consider and after driving the Acadia looked no further. Williams GMC has an easy to get to location on South Boulevard (I will not miss Independence Blvd) and a great team of sales professionals. I enjoyed working with Gene who is outstanding. Years of experience translates to a pleasant experience with no pressure and the feeling that the customers needs are what matters. More
by jdwm
Employees Worked With
Hatcher Williams, Ward Williams, Gene Simmons
June 19, 2018
Great service! We worked with MAC CHIAGRU who was outstanding from start to finish. We were looking for a truck with low milage and found one. The only issue is We worked with MAC CHIAGRU who was outstanding from start to finish. We were looking for a truck with low milage and found one. The only issue is that the ad stated back up cameras which would have been a nice feature to have, but the truck did not come with it. We got the low milage and the truck was in super condition. More
by cars4me
Employees Worked With
Mac Chiagru
June 15, 2018
Best dealership experience in 40 years of car buying Every person involved was exceptional and did everything possible to make this the best.possible auto purchasing experience. Salesman . Sales mgr, an Every person involved was exceptional and did everything possible to make this the best.possible auto purchasing experience. Salesman . Sales mgr, and finance person went out of their way to exceed my expectations and even helped me in ways I didn’t even think of. Salesman even came in on his day off to bring me the truck and explain it’s functions. I have purchased many new cars and this was by far the best dealership experience I have had. More
by Mluvj
Employees Worked With
Mac Chiagru
June 15, 2018
No Hassle Purchase We found a car online, drove it, signed papers and were done in less than a hour and a half. Our salesman Hatcher was very helpful and knowledgeable. We found a car online, drove it, signed papers and were done in less than a hour and a half. Our salesman Hatcher was very helpful and knowledgeable. More
by 1968chevy
Employees Worked With
Brian, Hatcher
