
Williams Buick GMC
Charlotte, NC
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Never believed a car buying experience could be this easy!! This was a car buying dream come true for me! My initial contact with the manager, Justin Nash was quick and hassle free. I simply told him exactly This was a car buying dream come true for me! My initial contact with the manager, Justin Nash was quick and hassle free. I simply told him exactly what I wanted and asked him if he would be able to help me. Within minutes I had a text message from Justin with the picture of the truck and financing options available to me. As I continued to have questions, Justin was patient and returned every one of my text messages with an answer. He even connected me with an awesome salesman, Aaron Springer, who went out to the truck and took specific pictures of features I was asking about. Not once did they make me feel pressured or uncomfortable. And the best part was they were communicating to me through text messaging so it was convenient for me throughout the day! The next day in the dealership was just as convenient...everything we had discussed through text was what they honored in person. I was in and out of the dealership in record time with the exact truck and payment I had been looking for. Justin and Aaron are top notch guys with a devoted passion for customers service! Not once did I feel like I was talking to a "car guy". These two are class acts! Thank you for making what is normally a miserable experience a fun and enjoyable one for once!! I will be back :) More
Best and easiest buying experience. I recently purchased a 2011 Nissan Maxima and I was very pleased and impressed with my overall buying experience as Melissa and the staff of Williams I recently purchased a 2011 Nissan Maxima and I was very pleased and impressed with my overall buying experience as Melissa and the staff of Williams Buick are Simply the Best! More
What a pleasant experience when buying a new car. We met Bernie and he answered every question and worked with us to get the exact car we wanted. Thank you Bernie and William when buying a new car. We met Bernie and he answered every question and worked with us to get the exact car we wanted. Thank you Bernie and Williams for caring and helping us with this purchase. More
Excellent Awesome dealership who truly cares about their customers. :) They are very family friendly and professional. I normally hesitate when it comes to ca Awesome dealership who truly cares about their customers. :) They are very family friendly and professional. I normally hesitate when it comes to car dealerships, but I must say that we will be buying our next vehicle from there. More
Excellent Service Upon arrival, I presented the Service Consultant items that I wanted to be check and serviced if needed. All my requests were addressed and service t Upon arrival, I presented the Service Consultant items that I wanted to be check and serviced if needed. All my requests were addressed and service that was needed was completed. In addition, I was informed of additional service that should be done ( replacement of rusted out parts in the rear brake assembly. I was informed as to why the service should be done, what it would cost and the time to complete the service. At no time was I pressured into accepting additional service. All staff that I interacted with were friendly and knowledgeable. More
Totally satisfied with service. Excellent waiting area facilities and amenities. Most important, the service was also excellent and well within the waiting time expectations. Additio Excellent waiting area facilities and amenities. Most important, the service was also excellent and well within the waiting time expectations. Additionally, I knew exactly what they were (and did) going to do to my car. No negative surprises! More
Happy Awsome group of poeple,very professional. They actually listen to you, even with not so great credit..Thank you guys sincerely!!! I came in with neg Awsome group of poeple,very professional. They actually listen to you, even with not so great credit..Thank you guys sincerely!!! I came in with negative expectation as I had been searching for a car for almost a month. These guys worked a miracle and put me in a beautiful 2014 Verona, Buick. ,and when I say miracle,, I mean go and see.. More
I'm not sure what you want here. Was very satisfied with my buying experience and my service experience. The terrain is a great car. Friendly @ professional staff. Will do business Was very satisfied with my buying experience and my service experience. The terrain is a great car. Friendly @ professional staff. Will do business with them again. More
2014 Terrian I thoroughly enjoyed my experience. I felt at ease with my sales man. He kept it professional but add a little humor at times. Looking forward for yea I thoroughly enjoyed my experience. I felt at ease with my sales man. He kept it professional but add a little humor at times. Looking forward for years to come, doing great business together. More
Great experience! Curtis was courteous, knowledgable, and patient. We also spent some time with Melissa who was also very nice. We decided on a GMC Acadia. We were d Curtis was courteous, knowledgable, and patient. We also spent some time with Melissa who was also very nice. We decided on a GMC Acadia. We were deciding between that and the Enclave. There was no pressure and we were pleased with our transaction. More