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Williams Buick GMC
Charlotte, NC
349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 349 reviews
February 04, 2016
ALL EXCELLENT HELP AND SERVICE The experience helped to make a decision to lease the car we were thinking about.'''the attention the Dominick gave us took a professional approach t The experience helped to make a decision to lease the car we were thinking about.'''the attention the Dominick gave us took a professional approach to helping with the turnover of the car we leased previously More
by Morty82
Employees Worked With
Dominic Lariccia
January 27, 2016
Service They were quick and friendly. I appreciated the customer service. They got me in and out and took care of everything I needed. Thank you. They were quick and friendly. I appreciated the customer service. They got me in and out and took care of everything I needed. Thank you. More
by Keithimpala
January 26, 2016
Oil change I came in for an oil change. Upon my arrival, I was greeted in a timely and friendly manner. My service was completed within an hour. I came in for an oil change. Upon my arrival, I was greeted in a timely and friendly manner. My service was completed within an hour. More
by Tlrgonzalez
Employees Worked With
Larry Atteberry
January 26, 2016
effecient appointment I was in and out for my service appointment in 30 minutes, just as Lori had predicted. This was service for a recall which I was notified by the deal I was in and out for my service appointment in 30 minutes, just as Lori had predicted. This was service for a recall which I was notified by the dealership when the parts were in stock. More
by laura
Employees Worked With
Lori Turner
January 26, 2016
We. did not have a scheduled service. We had come in to pick up out all weather floor mats and the suv looked as if had over heated and the service department said they would check it out We had come in to pick up out all weather floor mats and the suv looked as if had over heated and the service department said they would check it out but they said it was most likely the rain water running down the front of the hood. Our wait was about an hour but all was good with the suv. More
by Linda65
Employees Worked With
Margaret Presnell
December 21, 2015
Professional and courteous Tracy Montes was my service consultant, she was very courteous and professional at her job. She explain the problem with my VW beetle and I was in Tracy Montes was my service consultant, she was very courteous and professional at her job. She explain the problem with my VW beetle and I was in and out in no time. I had just had shoulder surgery the day prior to bringing my car in for service and she was very concerned as to why I was coming to have my car serviced after surgery and was concerned about my safety returning home. More
by blfleming2013
Employees Worked With
Tracy Montes
December 15, 2015
Can't follow basic instructions Refuses to remove my email address from their distribution list, even though they must do so by law. Makes you wonder what other illegal things they d Refuses to remove my email address from their distribution list, even though they must do so by law. Makes you wonder what other illegal things they do, doesn't it? More
by BeingSpammed123
Employees Worked With
Bob Matzke, Dominic Lariccia, Derwin Hunter, Gene Simmons, Jason Williams, Rashad King, Nashanda Johnson, Margaret Presnell, Mac Chiagru
November 27, 2015
Very professional. They get you in and back out Because the sales associates are not pushy and over bearing. They listen to what you are saying and go above and beyond to help you reach your goal a Because the sales associates are not pushy and over bearing. They listen to what you are saying and go above and beyond to help you reach your goal and stay within your budget. The used vehicle that I purchased was immaculate and very sharp inside and out. I love it!!!! More
by Boxer
Employees Worked With
Bob Matzke, Nashanda Johnson
November 14, 2015
18 years of satisfied service at this dealership. I have now purchased a 1997 Buick Century, 2003 Buick LaSabre, and 2015 GMC Acadia from this dealership. They have always serviced my cars well. The I have now purchased a 1997 Buick Century, 2003 Buick LaSabre, and 2015 GMC Acadia from this dealership. They have always serviced my cars well. There is no pressure during the sale and service is amazing. They always explain what needs to be done and get your approval before the fact. Good place to go. This time Gene Simmons was my Salesman. Great guy to work with. Andrew Johnson made the paper work easy. I actually came in with my LaSabre for service. Lori is great and takes good care of you. I have enjoyed many years of working with Kevin Dawkins in sales. The entire team makes buying and caring for everything painless. More
by ThirdTime,DC
Employees Worked With
Kevin Dawkins, Gene Simmons, Lori Turner
November 09, 2015
Excellent Service. Love this dealership. I had been traveling on business and returned home with several errands one Saturday. My car battery died. They came and pick Love this dealership. I had been traveling on business and returned home with several errands one Saturday. My car battery died. They came and picked me up and gave me another car to drive until Monday. Very much appreciated from a jet lagged customer. More
by doublev1967
Employees Worked With
Kevin Dawkins, Kaiti Simpson, Sam Gardner
