Williams Buick GMC

Brought my Denali in for its last "free oil change" service A week prior to my appointment I called Williams Service Dept, to make the appointment since I live and work several miles away. I had a business meet A week prior to my appointment I called Williams Service Dept, to make the appointment since I live and work several miles away. I had a business meeting in Charlotte on the 13th and the service dept. was able to work with me to give me the exact time I requested. All was handled quite professionally and with courtesy. Very pleased with all the service folks at Williams GMC. Thank you. William Howard More

Quick battery change Lori always greets me with an energetic and happy hello. She assures me that her department can get whatever the service is needed in a timely manner. Lori always greets me with an energetic and happy hello. She assures me that her department can get whatever the service is needed in a timely manner. She truly takes excellent care of her customers! More

Best purchase experience ever Dom Lariccia was very professional in his sales approach. Never pushy, but very well informed. We discussed what I wanted and could afford. He then fo Dom Lariccia was very professional in his sales approach. Never pushy, but very well informed. We discussed what I wanted and could afford. He then found a perfect match at another dealer and had the truck there in no time. Spent plenty of time with me to familiarizing me with new features on the truck. Very happy with the truck and the service I received from Dom. More

very good Need more inventory of vehicle that I liked and could afford. Service was very good, Sales person very friendly and knowledgeable. looking forward Need more inventory of vehicle that I liked and could afford. Service was very good, Sales person very friendly and knowledgeable. looking forward to see how good service is. More

Excellent service, very nice people. William's is very customer oriented, which I like. This was my second time I visited them for service. I did not have the same experiences at another William's is very customer oriented, which I like. This was my second time I visited them for service. I did not have the same experiences at another GMC dealer. My advisor Robert was very professional and explained everything every step of the way. More

Friendly qualified exceptional service Great service friendly service we were happy to receive two free oil changes when we purchased the car in 2016. Even though we live in Lancaster we st Great service friendly service we were happy to receive two free oil changes when we purchased the car in 2016. Even though we live in Lancaster we still travel to Charlotte for service More

Best car buying experience ever. Above says it all. Owner, Mac in sales, Ron in finance were all terrific. Would highly recommend this dealership to anyone. We love the car! Above says it all. Owner, Mac in sales, Ron in finance were all terrific. Would highly recommend this dealership to anyone. We love the car! More

Great Service and Sales Service is great! I really like the loaner car program as well, when available. What can be more professional is the timeliness the sales management r Service is great! I really like the loaner car program as well, when available. What can be more professional is the timeliness the sales management responds to queries. I had to call and remind several times and continue to escalate just to get an answer for a promised fix on the certified vehicle I purchased. More

Outstanding!!! I worked with Kirbee Fields on the purchase of a new GMC Acadia. Kirbee is very knowledgeable, professional, and gracious. He took the time to show I worked with Kirbee Fields on the purchase of a new GMC Acadia. Kirbee is very knowledgeable, professional, and gracious. He took the time to show me several vehicles and answered all of my questions. Great customer service! More

Lori Turner epitomizes Customer Service!! Lori was someone I came into contact with today at Williams Buick GMC. She was very polite and provided very prompt service and answered my questions. Lori was someone I came into contact with today at Williams Buick GMC. She was very polite and provided very prompt service and answered my questions. Great asset to the above mentioned dealer. Old school customer service. I will definitely be back and plan on buying a new car in the near future and will most likely do so at Williams Buick GMC due to Lori! More