
Williams Buick GMC
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 352 reviews
It’s beginning to look a lot like Christmas Big thanks to the GMC family , a extra great applause to HATCHER WILLIAMS for making my 2008 bmw 535 xi dream come true!!!!!!!! If you don’t believe Big thanks to the GMC family , a extra great applause to HATCHER WILLIAMS for making my 2008 bmw 535 xi dream come true!!!!!!!! If you don’t believe u can then try WILLIAMS GMC BUICK they go over and beyond to provide excellent customer satisfaction!!!!!!! Thanks to Hatcher and the WILLIAMS GMC FAMILY .... Tamera Watson More
Service (oil change, tire rotation) We always have a good experience with you. We were in and our fast. Nice place to wait for the car. Thank you very much. We always have a good experience with you. We were in and our fast. Nice place to wait for the car. Thank you very much. More
NC State Inspection Upon arrival at the facility, the inspection was done at the scheduled time. The staff with whom I dealt was most professional, courteous and customer Upon arrival at the facility, the inspection was done at the scheduled time. The staff with whom I dealt was most professional, courteous and customer-oriented. More
Consummate Professional and Fine Human Being It is a rare occasion to find such a strong combination of professionalism and positive concern for the customer. Gene Simmons is such a person. He tr It is a rare occasion to find such a strong combination of professionalism and positive concern for the customer. Gene Simmons is such a person. He truly cares about what he does and how he treats people and it shows. Gene easily exceeded all my expectations. He quickly understood what I wanted in a vehicle and the price point and worked diligently with me to meet that. He is a real tribute to the standards of excellence I am sure his management expects of everyone at Williams Buick. And with Gene, it comes from within him. I never got the impression that he needed to be told how to operate. He's a natural! He is a great pleasure to work with ... again it seems to come so natural! Thanks Gene! More
The Best of the Best ... and then some! Lori Turner ... what can I say!?! In the service department, there are the good, the best and "then-some!" Lori is clearly in the category of "the bes Lori Turner ... what can I say!?! In the service department, there are the good, the best and "then-some!" Lori is clearly in the category of "the best and then some". She's no muss, no fuss, just a straight up, clear-eyed concern for meeting your needs and doing it a way that minimizes the financial. I have so much respect for this lady. She, too, is a tribute to anyone's standards of excellence! In fact, to me, she is the standard bearer of, "then best - then some". Thanks, Lori, for all that you do! I appreciate you! ~Jim Scalia~ More
Outstanding service Williams offered us outstanding service while traveling from Virginia to Florida on December 7. Your service manager, Lori couldn't have been more ac Williams offered us outstanding service while traveling from Virginia to Florida on December 7. Your service manager, Lori couldn't have been more accommodating. Our bad wheel bearing was replaced expeditiously. Our wait time for repair service was minimal at most. My own dealer should take lessons from williams and staff. More
amazing great sales man ... eager to teach us every thing about the car even without asking... makes all what we asked for easy to do . excellent guy to do b great sales man ... eager to teach us every thing about the car even without asking... makes all what we asked for easy to do . excellent guy to do business with. More
The best experience I have ever had buying a vehicle! I never left the comfort of my own home. Gene made it the best experience buying a car. My husband was working out of town and he didn't have to take I never left the comfort of my own home. Gene made it the best experience buying a car. My husband was working out of town and he didn't have to take any time off from work. Gene talked me thru the process over the phone and He was so pleasant and accommodating. Answered all my questions and went above and beyond. Overall best experience ever and I would recommend Gene Simmons and Williams Buick GMC to anyone!!!!!! They delivered my vehicle right to my door. Gene made buying a vehicle toooooo easy Thank You Gene More
Great experience every time! We have bought several cars from Gene Simmons at Williams and left 110% satisfied every time. Gene takes the time to find out exactly what we are look We have bought several cars from Gene Simmons at Williams and left 110% satisfied every time. Gene takes the time to find out exactly what we are looking for, and has the experience to offer feedback and ideas to ensure we get the perfect vehicle. We have referred many family members and friends to Gene, and always get an enthusiastic thank you for making the connection. The purchase process is comfortable and easy, and when we come in for service it is a pleasure. We love our GMC's, but would choose GMC over other brands specifically for this dealership and for our Salesman, Gene. Thanks to the Williams family for always taking care of us. More
New car Gene is very professional and helpful! He made our car buying experience stress free and fun! He was upfront and trustworthy! All the information he g Gene is very professional and helpful! He made our car buying experience stress free and fun! He was upfront and trustworthy! All the information he gave us was to the point and honest. I would definitely recommend him to anyone! More