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Williams Buick GMC

Charlotte, NC

4.6
352 Reviews

8201 South Blvd.

Charlotte, NC

28273

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Showing 352 reviews

January 16, 2018

Great customer service department Being completely honest when i first went i left to go else where because i felt like i was being thrown complete bs but Jalisa one of the customers r More

by Ladydean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalisa and Aisha
Jan 16, 2018 -

Williams Buick GMC responded

Thank you so much for taking the time to leave us this review, and thank you for coming back and giving us another chance! We're so glad to hear we were able to get you into the perfect vehicle. Thank you for choosing Williams Buick GMC, we hope to see you again next time!

January 12, 2018

Helped me out after the Service Department had closed Thank you to the team at Williams Buick who helped me out after the Service Department had closed. My steering wheel had locked and I could not get t More

by ssv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Nash, Lori Turner
Jan 15, 2018 -

Williams Buick GMC responded

Wow we are so glad we were able to help! Thank you for taking the time to leave us this review. Your car is in good hands with the service department and we will get it fixed and back to you ASAP! Enjoy the courtesy loaner car and we will see you very soon.

January 11, 2018

Awesome car buying experience!! Aisha Campbell went above and beyond to make this one of the best car buying experience I have ever had.She took the time to make sure that I found th More

by ErickaC43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aisha Campbell
Jan 12, 2018 -

Williams Buick GMC responded

Thank you for choosing Williams Buick GMC!

January 09, 2018

Professionalism, and Curtesty Excellent experience with salesman. Unfortunately had to wait an hour to sign papers with Finance Associate. Ours was a Cash Deal and having just one More

by fproto1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ward Williams
Jan 09, 2018 -

Williams Buick GMC responded

Thank you for taking the time to leave us this feedback. We're pleased to hear you enjoyed your experience working with your salesperson, but sorry to hear there was a delay during the financing process. We're always looking for ways to get better and I have shared your feedback with management. Since this time we have added an additional finance staff member to cut down on wait times. We are sorry this negatively affected your experience and hope you are enjoying your new car and will come and see us again next time!

January 06, 2018

Job well done! Brought, car in for oil change and to service the suspension. Called me back in regards to other service intervals. Their pricing is good and the serv More

by philip28210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Turner, Sam Gardner
Jan 09, 2018 -

Williams Buick GMC responded

Thank you so much for choosing Williams Buick GMC! We appreciate your business and hope to see you again next time.

January 04, 2018

Great Service! Thinking the first days of the year would be slow, I brought in my car for new brakes, oil change and door lock. They were very busy and gave me a loa More

by buickGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gardner
Jan 05, 2018 -

Williams Buick GMC responded

We are so glad we were able to meet and exceed your expectations during your recent service visit with us! Thank you for choosing Williams Buick GMC and we hope to see you again next time!

January 04, 2018

They have great deals The whole sales team was great the selection was great they beat everyone’s prices Mac was a great to work with he new his products More

by Tigers 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Nash, Aaron Springer, Mac Chiagru
Jan 04, 2018 -

Williams Buick GMC responded

Thank you so much for taking the time to leave us with your feedback. We are so glad to hear you enjoyed your recent experience working with us. Thank you for choosing Williams Buick GMC!

January 03, 2018

Dom to the rescue A purchase would not have transpired without the follow-up and handling of a touchy circumstance without Dom, our sales professional. Thanks Dom... More

by Turftiller
Recommend Dealer
Yes
Employees Worked With
Dominic Lariccia
Jan 03, 2018 -

Williams Buick GMC responded

Thank you for choosing Williams Buick GMC! We look forward to working with you again next time.

January 01, 2018

Gene Simmons salesman highly recommend Gene, has been helping my family members over the last several years. He remembers our interests and is always looking out for our best interest. Ge More

by Michelle Rioux-Nivens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Springer, Gene Simmons, Lori Turner
Jan 02, 2018 -

Williams Buick GMC responded

Hi Michelle, thank you so much for taking the time to leave us this review! We're thrilled to hear you enjoy working with Gene so much. We appreciate your loyalty and thank you for being a valued Williams Buick GMC customer. We look forward to seeing you again next time!

December 28, 2017

EXCELLENT SERVICE! I CAME IN FOR MY OIL CHANGE AND TIRE ROTATION. I WAS TAKEN ON TIME AND THE SERVICE WAS QUICK! I WOULDN'T CHOOSE ANY OTHER DEALERSHIP! More

by Nursing Bizness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Simmons, Sam Gardner
Dec 28, 2017 -

Williams Buick GMC responded

Thank you so much for choosing Williams Buick GMC! We appreciate your business and look forward to seeing you again next time.

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