Wilkins RV
Bath, NY
By Type
192 Reviews of Wilkins RV
Best Dealer in New York My husband and I have been to 3 RV dealers and while they were all helpful and informational there was a huge difference when we entered Wilkins RV fo My husband and I have been to 3 RV dealers and while they were all helpful and informational there was a huge difference when we entered Wilkins RV for the first time and every time thereafter. The difference for us was their warmth, patience, understanding and their real desire to serve their customers the way their customers deserve to be served. It is a relationship business and Wilkins understands this. We worked with many wonderful Wilkins employees and attended many seminars. We never felt unwelcome. From Brian all the way to Ally...and everyone in between we thank you for your caring service. More
Great staff and store. Wilkins did a great job coordinating our RV pick up. We actually purchased from Rochester store and picked up at Bath store. Everything went like cloc Wilkins did a great job coordinating our RV pick up. We actually purchased from Rochester store and picked up at Bath store. Everything went like clockwork. Nice parts department. More
Good people! We traded our camper in for a 2016 Torque SS. Jerry took his time and walked us through every aspect of our new camper. He was very through. Mark t We traded our camper in for a 2016 Torque SS. Jerry took his time and walked us through every aspect of our new camper. He was very through. Mark took his time explaining the financing also. Both were very personable and helpful. More
The staff at Wilkins EXCELLENT!!! The staff at Wilkins in Bath are amazing. From our 1st interaction, to our goodbye after completing paperwork, they were very friendly and profession The staff at Wilkins in Bath are amazing. From our 1st interaction, to our goodbye after completing paperwork, they were very friendly and professional. None of the staff at Wilkins administered pressure of any type to try to close a sale, which was refreshing. Jeff, our salesman, was knowledgeable and personable. He went above and beyond to make us comfortable with the whole process. Steve, took his time, showing us around our new "baby". Again, very knowledgeable and patient. He seemed to have all the answers for our numerous questions. Eric in finance made the process easy and painless, explaining every piece of the financial packet. The ladies in customer service were so friendly and got us quickly through all the steps. We will go back to Wilkins in Bath, any day of the week, and twice on Sunday to do business with the caliber of staff at Wilkins. We appreciate all that the Wilkins staff did for us, and we WILL spread the word!!! Thank you Wilkins! More
Great experience! Everyone at Wilkins was great, and we had an excellent first-time buying experience. We got a great trailer that meets our needs. No pressure and no s Everyone at Wilkins was great, and we had an excellent first-time buying experience. We got a great trailer that meets our needs. No pressure and no surprises. More
The staff at Wilkins is top notch The staff at Wilkins Rv. in Bath is top notch. They explained the whole process from start to finish They took the time to answer any questions that The staff at Wilkins Rv. in Bath is top notch. They explained the whole process from start to finish They took the time to answer any questions that we had and walked us thru the set up and put away of the travel trailer that we purchased also the service dept. showed us all of the products that we might need. As far as sales Nate did a bang up job knowing all about the product that is at Wilkins Rv. has to sell. will be going there for all of my Rv. needs. More
First time owner Nate was very helpful with our first unit, he helped us with modifications to the unit to fit our needs. Any questions I have had he has answered and Nate was very helpful with our first unit, he helped us with modifications to the unit to fit our needs. Any questions I have had he has answered and is very knowledgeable about the unit, thanks Nate for all your help. More
Friendly and Courteous! This is our second purchase from Wilkins. The staff is always friendly and helpful. We never have had a problem with Wilkins doing repairs or doing wa This is our second purchase from Wilkins. The staff is always friendly and helpful. We never have had a problem with Wilkins doing repairs or doing warranty work. Thank You Everyone! More
Couldn't have asked for nicer people For first time owners we couldn't have been more impressed with everyone. Took the time to walk through all the options for our needs. Ensured we di For first time owners we couldn't have been more impressed with everyone. Took the time to walk through all the options for our needs. Ensured we didn't buy something we couldn't haul, and sold us nothing more than the basics to get started and recommended upgrades where needed but no pressure to buy them. Even took the time to show everything we could possibly need and again without pressure. Will highly recommend to anyone looking. More
Great buying experience!! No pressure - smooth transaction! Great buying experience!! Ally was very knowledgeable but never pushy. That was true for everybody on your team that we dealt with: Mark in finance, Great buying experience!! Ally was very knowledgeable but never pushy. That was true for everybody on your team that we dealt with: Mark in finance, Mark in service, the folks in the parts (store) dept. - everybody made this a smooth and enjoyable transaction, and in record time, especially considering you had the Outdoor Show going the same weekend we were there. They got us into the unit and on our way quickly because we were visiting from out of state. We would highly recommend this dealership! More