Wilkins Mazda - Service Center

Josh & Jose are MVP's. ..the customer service level was outstanding and we especially were overly pleased with their prompt assistance and positive demeaner. ..the customer service level was outstanding and we especially were overly pleased with their prompt assistance and positive demeaner. More

Excellent service and professional people, quick release on my auto , building is designed to dropped it in 5 minutes, no more then 4 hrs to complete service on my auto , building is designed to dropped it in 5 minutes, no more then 4 hrs to complete service More

Great service, easy to deal with Mike was great! Frank was great, lots of selection! Frank was great, lots of selection! More

Josh is fantastic. Listen to my needs. I’ve been buying my cars at Wilkins for a long time. I’m not going to change now. Listen to my needs. I’ve been buying my cars at Wilkins for a long time. I’m not going to change now. More

Always pleasent front desk and helpful. Like the video of the service on a car. Like the video of the service on a car. More

I would have given 5 stars to the dealer but I was disappointed in how long it took to complete the oil change. I had a 10:15am appointment but did not receive the inspection video and request to pro disappointed in how long it took to complete the oil change. I had a 10:15am appointment but did not receive the inspection video and request to proceed with services until 11:10 am. That 55 minutes just to look at the car is unacceptable when someone has an appointment. This work on the oil change did not begin until one hour of my arrival. We left the dealership another 45 minutes after that. One hour forty minutes total time. Omar was very friendly and professional but the time it took to complete the work was out of his control. More

Nice service with friendly employees but do not expect them to call you back when they say they will. I also asked for my service to be completed by 2 when I dropped off at 9 but they couldn't make it hap them to call you back when they say they will. I also asked for my service to be completed by 2 when I dropped off at 9 but they couldn't make it happen. They do wash your car which is nice! More

My Mazda Miata was purchased as a certified preowned vehicle through a Mazda dealer. It is still under factory warranty. The clutch area of the car has a persistent squeaking sound. The service manager vehicle through a Mazda dealer. It is still under factory warranty. The clutch area of the car has a persistent squeaking sound. The service manager questioned whether the car was still under warranty, which was disturbing. Then the technician said all that was needed to fix. The problem was some grease on an area where the fork and the clutch master cylinder reside. This quieted the squeaking for about a week and now the squeaking is back. Now I have to take my car back into the service which is going to take much more time from my schedule. More

Everything was wonderful except the waiting time I waited three hours for an oil change three hours for an oil change More

Waiting room iand bathroom are always neat and clean. Service team is very helpful and a pleasure to work with. Service team is very helpful and a pleasure to work with. More