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114 Reviews of Wilkins Mazda - Service Center
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September 22, 2022
Worst service ever! Molding over my wheel well on my 2019 Mazda CX 9 flew off on the highway going 65 miles an hour. Fortunately, it did not hit another car or motorcycl Molding over my wheel well on my 2019 Mazda CX 9 flew off on the highway going 65 miles an hour. Fortunately, it did not hit another car or motorcycle. I took it to Wilkins Mazda where Tim the service writer sent me a video stating that this happens all the time. They later refused to put through a pre-authorization to get it covered under warranty. According to Bob, the service manager, they needed the part that fell off. Who in their right mind was going to pull over on the highway to pick up molding that fell off their car???? Terrible! Took it to another Mazda dealer, no problem. They fixed it. More
by Leenaquin716
Employees Worked With
Bob, Tim Albertson
November 12, 2021
Service Advisor Tim at Wilkens Mazda service is efficient, has great communication, and gives the best customer service always. I drive out of my way to get my car serviced here because of the grea efficient, has great communication, and gives the best customer service always. I drive out of my way to get my car serviced here because of the great service. More
by Samantha.vercillo
Employees Worked With
Rodger Mainsfield, Tim Albertson
April 09, 2018
Service center I had an appointment to bring my Mazda6 in for recall part, I asked how long it would take, they said about and hour and half, they were right on the I had an appointment to bring my Mazda6 in for recall part, I asked how long it would take, they said about and hour and half, they were right on the money, it might have been ready sooner, wanted to know if I needed anything else to be checked out the gentlemen were polite and proficient. They even washed the car. More
by Janice D. Wordlaw
Employees Worked With
Forgot his name
October 14, 2015
John was great in Service really helped me! My brakes were making a bad sound and I got a big quote from a mechanic and then went to this Mazda service center and got a huge relief as they were My brakes were making a bad sound and I got a big quote from a mechanic and then went to this Mazda service center and got a huge relief as they were very understanding and service oriented. John helped me coordinate several people and parts! More
by meganod
