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Wilkins Mazda
Elmhurst, IL
484 Reviews
Wilkins Mazda in Elmhurst Illinois treats the needs of each individual customer with paramount concern. Come visit are brand new state of the art showroom. We know that you have high expectations, and as a Chicago Mazda car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow Wilkins Mazda Chicgo to demonstrate our commitment to excellence!
Browse from a wide selection of new 2017 and 2018 Mazda vehicles including the Mazda3, Mazda6, CX-5,CX-9 and MX-5 Miata. We also feature an inventory of pre-driven vehicles, schedule a test drive and investigate financing options. If you don't see a particular vehicle, Wilkins Mazda Chicago will gladly inform you when a matching car arrives.
Our greater Mazda Chicago service & repair center has the resources to keep your vehicle running as well as it did the day you first drove it off the lot. Skilled car maintenance specialists with years of working experience will properly diagnose your vehicle's problems. Plus our Mazda Parts Store you can order genuine auto parts and accessories to keep your car in top condition for many years to come. Check out our service specials and parts coupons and save!
If you'd like a see a vehicle in person, visit our showroom located at 740 N. York Road in Elmhurst, Illinois 60126. Visit our blog for the latest Mazda news. Have any questions, give us a call at (630) 279-3000 or fill out a Contact Us form and we'll get back to you right away. Give Wilkins Mazda the chance to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 484 reviews
September 18, 2023
Great service, easy to deal with Mike was great! Frank was great, lots of selection! Frank was great, lots of selection! More
by Kachee
Verified Customer
September 18, 2023
Josh is fantastic. Listen to my needs. I’ve been buying my cars at Wilkins for a long time. I’m not going to change now. Listen to my needs. I’ve been buying my cars at Wilkins for a long time. I’m not going to change now. More
by jeffmartin16
September 17, 2023
Easy to work with, didn’t waste my time with useless haggling. Sold me exactly what I wanted at the right price. Highly recommend. haggling. Sold me exactly what I wanted at the right price. Highly recommend. More
by Kachee
September 16, 2023
This being my 34th purchase of a new car in my long life I must say that this was one of my most pleasant experiences. Efficient, professional in every way along with a fair deal. I must say that this was one of my most pleasant experiences. Efficient, professional in every way along with a fair deal. More
by nrdemes
September 16, 2023
My Mazda Miata was purchased as a certified preowned vehicle through a Mazda dealer. It is still under factory warranty. The clutch area of the car has a persistent squeaking sound. The service manager vehicle through a Mazda dealer. It is still under factory warranty. The clutch area of the car has a persistent squeaking sound. The service manager questioned whether the car was still under warranty, which was disturbing. Then the technician said all that was needed to fix. The problem was some grease on an area where the fork and the clutch master cylinder reside. This quieted the squeaking for about a week and now the squeaking is back. Now I have to take my car back into the service which is going to take much more time from my schedule. More
by markwin0005
Employees Worked With
Omar Barhoum
September 16, 2023
Nice service with friendly employees but do not expect them to call you back when they say they will. I also asked for my service to be completed by 2 when I dropped off at 9 but they couldn't make it hap them to call you back when they say they will. I also asked for my service to be completed by 2 when I dropped off at 9 but they couldn't make it happen. They do wash your car which is nice! More
by DMINAKIS
Employees Worked With
Lee
September 14, 2023
Everything was wonderful except the waiting time I waited three hours for an oil change three hours for an oil change More
by LENORECASEMENT
September 14, 2023
Our engine failed on 8/2/23. We had car towed to our mechanic & he said my 2013 Sonata needed a new engine. He started looking for a used engine with fewer miles. After a few d We had car towed to our mechanic & he said my 2013 Sonata needed a new engine. He started looking for a used engine with fewer miles. After a few days of trying, he let us know he couldn't find one & it would be $11,000+ to put a new one in. We then called Wilkins & told you the situation. You wanted us to have our car towed to your dealership which happend on 8/10/23 after we got back in town from a trip. for diagnostic testing. We were told it would take 2 -4 weeks & we would be notified of the findings. We were not told at the time the car would be in a tow line which mechanics fit in after scheduled work. Followed up on 8/14/23 & car had not been looked at yet. On 8/21 we were told we needed to provide any documentation of oil changes done which we provided. No news on 8/25. Received a call on 9/4/23 that engine failure was Hyundai's fault & we qualified for a free new engine & had been ordered but no loaner car was available while work being done. Followed up on 9/11/23. work still being done & no car available. Called Hyundai customer care & on 9/12/23 got a call that our car was being worked on but other things needed to be done. We approved work but found out after we picked up the car on 9/12/23 that unnecessary cabin filter was changed which cost us $69.95. That filter had been changed on 3/8/23 at Just Tire so it should not have been dirty. This is why we didn't bring it here to be serviced, unnecessary work & cost. Every time there was a manufacturer recall & brought in to you, $600 - $1500 worth of work was recommended. More
by CONRATH5
Employees Worked With
Dwayne, Nick, Randy
September 12, 2023
We had the wrong date for the appointment and you got us in anyway thank you in anyway thank you More
by OZOB57
