Wilkins Mazda
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service at was super fast, super friendly, and by far the best experience in any dealership I've been to. They got me a great deal on my new Mazda 3! the best experience in any dealership I've been to. They got me a great deal on my new Mazda 3! More
Everyone at the dealership was pleasant and willing to help. There were three Mazda CX5's on the lot, but not in the color I was looking to buy. Rather than pushing me towards leaving with one of them, th help. There were three Mazda CX5's on the lot, but not in the color I was looking to buy. Rather than pushing me towards leaving with one of them, the owner Tom Wilkins gladly called to get a shipment of the car in the color I wanted. Tom also confronted me and asked if I had any questions about my car before purchasing it and went through everything it had to offer. I am away at college, and Phil Hobson took the time to search for a Mazda dealership near my school to utilize if I ever have a problem and cannot make it back to Wilkins Buick Mazda. I would definitely recommend this dealership! More
I worked with Peter Denbroeder who was pleasant enough, but I have to say that I'm glad I didn't buy from him based on reading other reviews. However, my review is that I put down a $500 deposit on a Mazd but I have to say that I'm glad I didn't buy from him based on reading other reviews. However, my review is that I put down a $500 deposit on a Mazda that needed to be transported from another dealership. I ended up talking to another dealer and getting a MUCH better deal (and way better customer service) than what Pete had offered me. I immediately called Pete and told him to reverse the charges on my card, that we would not be taking the Mazda from him. Well, now it's a month later, I got my credit card bill and found that he had not reversed the $500 charge and is seemingly refusing to speak to me regarding the matter. I talked to the finance manager who told me that only Pete could take care of it - you can imagine the instant rage, I'm sure. Never, never, never do business with these people! If they can't handle something as simple as reversing a charge, how can they handle the sale of a vehicle?? I ended up going to Pugi Mazda in Downers Grove and received excellent customer service and got a great deal on a new Mazda3! More