Wilkins Mazda
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Purchase of CX-5 I initially came to the dealership to inquire about a 2016.5 CX-5 Touring they had advertised. Taylor warmly welcomed me to the dealership and looke I initially came to the dealership to inquire about a 2016.5 CX-5 Touring they had advertised. Taylor warmly welcomed me to the dealership and looked it up and found that it was sold the previous evening. He proceeded to look through the inventory to give me options. He made sure he covered all the bases. He brought up the option of purchasing a brand new 2017 CX-5 Touring for a little more than what I would have paid if the 2016.5 was available. I went to a few other dealerships and did not encounter any sales person that was as thorough and engaging as Taylor. After a few days of thinking about it, I decided to look into the new 2017 option and returned to the dealership and met with Taylor. He was very patient with us as we took the car on a test drive and he was very knowledgeable about the vehicle. He was able to get the price that we wanted to pay for the vehicle with minimal back and forth with the sales manager. After the purchase was made, it was near closing time. Taylor proceeded to sit down in the car with my daughter and took his time explaining all the features of the car. He did not rush through the process at all even though it was past closing time. At the end of the night, my daughter had a big smile on her face and said that she really appreciated the time Taylor took to make sure she was comfortable with the vehicle. All in all, it was a great experience and I would highly recommend Taylor as he knew everything about the Mazda and was very patient during negotiations and did not employ any high pressure tactics. More
No Nonsense Dealer - Purchase CX-5 The service I received here was outstanding. The initial price they provided me with was below any of the other dealerships for the identical car. The service I received here was outstanding. The initial price they provided me with was below any of the other dealerships for the identical car. Wilkins was the first dealership I asked for a quote from and they promised me no one else would go lower. Other dealers were amazed at the price they offered. Ed was great to work with and we shared a laugh or two. . I will definitely be purchasing my next car from Ed. More
Best dealership I’ve visited No pressure sales approach. Very understanding of and knowledgeable about the questions that I asked. They let me take my time to make an educated dec No pressure sales approach. Very understanding of and knowledgeable about the questions that I asked. They let me take my time to make an educated decision. My only suggestion is to make sure to clean out the used cars, there was still junk in the car from the previous owner. More
Mazda CX 5 Ed was easy to work with and everything was prepared in a timely manner. We came in knowing what car we wanted and were able to leave with it. Ed was Ed was easy to work with and everything was prepared in a timely manner. We came in knowing what car we wanted and were able to leave with it. Ed was very helpful in the purchasing and provided us with a lot of information. More
Very good experience -out-of-state customer I found a certified 2015 Mazda cx 9 online at their location and I live in Wisconsin. Called on Thursday to set up a time to look at the car on Friday I found a certified 2015 Mazda cx 9 online at their location and I live in Wisconsin. Called on Thursday to set up a time to look at the car on Friday, and get a pre-purchase inspection. Taylor and Glenn were very helpful in explaining everything. Financing was a breeze (they found a great rate.) They detailed the car and showed me features before leaving. They were very mindful that I traveled several hours to purchase. Would highly recommend them if you are looking for a Mazda. More
Amazing people and customer service! Mike Obal was a pleasure to work with from day one. I spent a few days going back on forth on a few cars from Wilkins and Mike was super patient and w Mike Obal was a pleasure to work with from day one. I spent a few days going back on forth on a few cars from Wilkins and Mike was super patient and willing to help in all aspects. He was great with communicating over the phone and in person, and took the initiative to call us back with every detail possible over the course of days. If he said he would call at a certain time, he always made sure to. He came in on his day off on the day I decided to make the purchase, which was so kind. My family came with me to check out cars and after meeting Mike, they all want to come back and make a purchase with him. He gave us a great deal on a great car, and I could not be happier with my first car. He went the extra mile and it was great to work with him. I definitely recommend him to any first time buyers or just anyone looking for a car in general. Ken K. was also extremely helpful and knowledgable on all of the features of the Mazda I picked out, and he made sure I left knowing how to use everything. He made sure to throughly explain anything else regarding the warranties, and he made the experience fun and exciting. More
Fast and laid back My experience was pretty good. The sales man was direct and easy going. I belive I got a good deal with minimal negotiations. Hope it continues that w My experience was pretty good. The sales man was direct and easy going. I belive I got a good deal with minimal negotiations. Hope it continues that way during service. More
Wilken Mazda Excellent car buying experience. Not too much pressure to buy and willing to work on the price. Taylor was very helpful and has followed up with us to Excellent car buying experience. Not too much pressure to buy and willing to work on the price. Taylor was very helpful and has followed up with us to enhance the experience. Thanks. More
Great Car - Great People- Great Price! Being slow decision-makers, my husband & I visited Wilkins Mazda three times over ten days before buying our CX-5. Taylor Crawford, our sales consulta Being slow decision-makers, my husband & I visited Wilkins Mazda three times over ten days before buying our CX-5. Taylor Crawford, our sales consultant, was very patient and accommodating in guiding us through our decision-making process. We were never pressured to “buy now”. Taylor was very knowledgeable and forthcoming with information. Wilkins gave us a fair deal with a generous valuation of our trade-in. We are very satisfied with our overall experience and our CX-5 is a great vehicle! We highly recommend Wilkins Mazda. Make sure you ask for Taylor as your sales consultant! More
Really good and patient customer service! I was at the dealership for hours. They worked really hard on pricing and my salesman, Taylor was so patient. He was great! He kept going back to the I was at the dealership for hours. They worked really hard on pricing and my salesman, Taylor was so patient. He was great! He kept going back to the finance department to get the best price for me. I've leased 4 cars now from Wilkins, that should say something. But I have to say, this is the coolest one yet! More