Wilkins Mazda

Wasted my entire day and time with lies about having g a car waiting for me to test drive. When I arrived I was told the car sold minutes ago. They just lie to sell you overpriced cars instead. car waiting for me to test drive. When I arrived I was told the car sold minutes ago. They just lie to sell you overpriced cars instead. More

Pain Free Car Purchasing Wilkins did a wonderful job with my purchase of a new 2019 Mazda 3 Preferred Sedan. Ken Kalan in particular was a pleasure to work with. He was knowle Wilkins did a wonderful job with my purchase of a new 2019 Mazda 3 Preferred Sedan. Ken Kalan in particular was a pleasure to work with. He was knowledgeable, patient and very thorough at answering all of my questions as well as demonstrating the infotainment system. Certainly one of the better experiences I've had with purchasing a vehicle. I would not hesitate to recommend Wilkins to friends/family members and will certainly return for future purchases. I love my new car! More

Great 1st experience w/ Mazda - Gabbie rocks! I was surprised by how much I liked the CX-5 but even more surprised by how pleasant an experience purchasing a car was at this dealership, largely du I was surprised by how much I liked the CX-5 but even more surprised by how pleasant an experience purchasing a car was at this dealership, largely due to the saleswoman Gabbie. She was readily available to answer questions, was very personable, and went above and beyond to make sure I was happy with my purchase. Highly recommend doing business here. More

Amazing Service It was a pleasure working with Josh. Made my car shopping experience both enjoyable and easy. Drove out the lot feeling like I got an amazing deal. It was a pleasure working with Josh. Made my car shopping experience both enjoyable and easy. Drove out the lot feeling like I got an amazing deal. More

Great Experience - very easy I started my conversation online and quickly realized Tina at Wilkins would be the easiest to work with. She answered my questions and gave me plenty I started my conversation online and quickly realized Tina at Wilkins would be the easiest to work with. She answered my questions and gave me plenty of detail. In the end the process was very easy and not your usual car buying experience. More

Fast and friendly service Mike sold me a 2018 Hyundai with no hassle and moved the process along quickly. Mike was knowledgeable and did not rush us. Very professional. Mike sold me a 2018 Hyundai with no hassle and moved the process along quickly. Mike was knowledgeable and did not rush us. Very professional. More

Awful customer service Worst experience trying to buy a car. Had a deposit to hold as I was traveling and couldn't come in right away. I wanted all the finance questions an Worst experience trying to buy a car. Had a deposit to hold as I was traveling and couldn't come in right away. I wanted all the finance questions and negotiations to happen via Email so that I could just come in sign and drive. I had to email multiple times to try to put me in connection with the finance manager. After talking to the finance manager I was then informed that I could either get the cash back or the 0%. Sales rep proceeded to then yell at me that it's my fault for not understanding and how could I just put down a deposit for 2 weeks without any intention of buying. I had every intention of buying and I had every intention of trying to figure out a fair deal until he yelled at me. Oh and the best part is they ran my credit 2 days after I asked for my deposit back. By far worst customer service experience I have ever had. Ended up buying from Continental in Naperville, for a better price on the car anyway. Don't waste your time with them. More

Great Expression We had such a great experience At Wilkins Mazda with out salesman Ed. We had just came in from having a horrible experience at the Acura dealer. Even We had such a great experience At Wilkins Mazda with out salesman Ed. We had just came in from having a horrible experience at the Acura dealer. Even though ot was raining at horrible out Ed made sure that he tracked down the suv we were looking for and did not try and put us in something we did not want. He took his time with us and got us to a payment we were comfortable with. All while relating to us and being such a cool person. I def will recommend this dealership and Ed to anyone I know looking for a new car. More

Friendly and amazing experience buying a pre-owned. A most enjoyable and comfortable buying experience with Ed Chwal, who was patient and detail-oriented since my initial visit until I drove out with my A most enjoyable and comfortable buying experience with Ed Chwal, who was patient and detail-oriented since my initial visit until I drove out with my new car, Thank you! More

Wilkins Internet Sales - Competitive Quotes, Friendly People I recently used the Wilkins Mazda Internet Sales option to get pricing on the Mazda CX-9 and CX-9-GT. My consultant was Ellie Mendiola. She provide I recently used the Wilkins Mazda Internet Sales option to get pricing on the Mazda CX-9 and CX-9-GT. My consultant was Ellie Mendiola. She provided very competitive quotes. She always responded promptly and courteously. Working with Ellie was a refreshing experience. More