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Wilkins Mazda

Elmhurst, IL

4.8
484 Reviews
Wilkins Mazda in Elmhurst Illinois treats the needs of each individual customer with paramount concern. Come visit are brand new state of the art showroom. We know that you have high expectations, and as a Chicago Mazda car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow Wilkins Mazda Chicgo to demonstrate our commitment to excellence! Browse from a wide selection of new 2017 and 2018 Mazda vehicles including the Mazda3, Mazda6, CX-5,CX-9 and MX-5 Miata. We also feature an inventory of pre-driven vehicles, schedule a test drive and investigate financing options. If you don't see a particular vehicle, Wilkins Mazda Chicago will gladly inform you when a matching car arrives. Our greater Mazda Chicago service & repair center has the resources to keep your vehicle running as well as it did the day you first drove it off the lot. Skilled car maintenance specialists with years of working experience will properly diagnose your vehicle's problems. Plus our Mazda Parts Store you can order genuine auto parts and accessories to keep your car in top condition for many years to come. Check out our service specials and parts coupons and save! If you'd like a see a vehicle in person, visit our showroom located at 740 N. York Road in Elmhurst, Illinois 60126. Visit our blog for the latest Mazda news. Have any questions, give us a call at (630) 279-3000 or fill out a Contact Us form and we'll get back to you right away. Give Wilkins Mazda the chance to demonstrate our commitment to excellence!
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740 N York Rd

Elmhurst, IL

60126

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Showing 484 reviews

August 08, 2023

Josh, the sales associate, was straight-forward and attended to my questions. I didn't feel as though he was trying to "sell" me anything. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 09, 2023 -

Wilkins Mazda responded

Lee, Thank you for the kind words. I will pass this review on to the staff Have a great day and an even better week! Thank you, Steve Foresta Operations Manager

August 08, 2023

$189 just to detect to check why MIL light is on. Not really fare. I reached on time but my vehicle was standing outside the garage for 45 mins. Total time taken just to find out the issues was 3 hou More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal, Omar Barhoum
Aug 08, 2023 -

Abhi responded

Not recommended at all. Charges are very high. 3 hours of wait time just get vehicle serviced or to find out the issue. Issues are injected while servicing and then again you will be charged more just to find out the problem. And then you will be asked to pay more to fix the issue. Think twice before you go to this place.

Aug 08, 2023 -

Abhi responded

NA

Aug 08, 2023 -

Wilkins Mazda responded

Abhi, Thank you for the review. Our technicians work on an hourly rate, and inspecting a vehicle issue is not a no charge. If you would have had us fix the car, the diagnosis time would have been used qwords the repairs. Hopefully this clears things up and we are able to service your vehicle in the future. Steve Foresta Operations Manager

August 08, 2023

Staff are excellent. Kind, quick, and respectful. Everyone should make this their go to spot More

by baskar0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Foresta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Accetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Goutos, Barry Eisenman, Jesica Vidal, Omar Barhoum
Aug 09, 2023 -

Wilkins Mazda responded

Thank you for the kind words. I will pass this review on to the staff Have a great day and an even better week! Thank you, Steve Foresta Operations Manager

August 07, 2023

The car buying experience for me at this dealership was so non stressful. They explained everything to me! This was the first time for me buying a car on my own. Jose made it a fun and enjoyable experience More

by jsoriano_21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Foresta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Accetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rubio
August 03, 2023

Customer service in every area has been great. The service people treated me with respect and were extremely helpful. I am impressed with Wilkins Mazda. More

by pierceden939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Banta, Barry Eisenman
August 03, 2023

The customer service was excellent. The dealership was very clean in the waiting area was very nice. More

by SSTELTER513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

This is my third car from Wilkins Mazda. I’m coming back guys. Thank you. More

by Roman, Shumsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Foresta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe McGaha
5.0
This rating includes all reviews, with more weight given to recent reviews.
James ( Sal) Salivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Accetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Obal, Jerry Goutos, Brian Jack, Barry Eisenman
August 01, 2023

The customer service was great! They consulted with me before doing any repairs. I also had one additional thing for them to look at and they did so without hesitation. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
August 01, 2023

It helped that I knew the car I was going to purchase before going to dealership. I made an appointment with the dealer spoke with Mike who helped through the process and found through the carfax that t More

by gtpetropulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Accetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich in Used Car sales, Mike Obal, Jerry Goutos
July 30, 2023

Very easy to make appointments. Convenient times. Friendly staff. I was well informed of status throughout the visit. More

by marlawills1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal, Omar Barhoum
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