Wilkins Mazda

I bought a pre-certified car from Wilkins Mazda. The car fax stated that there were no accidents. Soon after I brought it home, I found that there had previously been an accident involving the drive The car fax stated that there were no accidents. Soon after I brought it home, I found that there had previously been an accident involving the driver's side bumper. Rather than fixing it during the pre-certification inspection, it was sold to me with the busted bumper which had been taped together with duct tape. I found this bumper issue because the driver's side tail light was popping out and needed to be fixed. I took pictures to the dealership, spoke with the Sales office, then the Assistant Manager who told me that the dealership would fix it. When I showed up to have it fixed, I found out that the Assistant General Manager had quit 2 days prior. I then spoke with the General Manger who stated that they would not fix it. After driving the car for awhile the car felt like it was going to tip over when going around curves on the highway. When its wet outside my car slides all over the place. I can't imagine the safety issues driving it in the winter. I spoke with the GM at a different Mazda dealership who stated that these cars are only sold with Goodyear, Michelin, Yokohama or Toyo tires. When a mechanic inspect them, I was told that I had the cheapest China made substandard tires that are made, and that when its a pre-certified car the dealership is obligated to provide original tires for the model of my car. More

Jorge was friendly and professional. He answered all my questions honestly. If I decide to proceed with a purchase I would ask to work through Jorge. He answered all my questions honestly. If I decide to proceed with a purchase I would ask to work through Jorge. More

I recently had the pleasure of purchasing a car from Wilkins Mazda and I couldn't be happier with the experience. Jorge Matos went above and beyond to ensure that I had all the information I needed and Wilkins Mazda and I couldn't be happier with the experience. Jorge Matos went above and beyond to ensure that I had all the information I needed and made the entire process smooth and enjoyable. I highly recommend Wilkins Mazda for anyone in search of a new car. More

Very professional, charismatic and helpful. He did not waste my time and knew what he was talking about. What's the most important he made sure I got the best deal. Thank You ! He did not waste my time and knew what he was talking about. What's the most important he made sure I got the best deal. Thank You ! More

Tired of dealership/salesman games, pressure tactics, forced addons, etc? Then go to Wilkins for a new Mazda - you won't be disappointed. You will find friendly, polite, professionals, a competitive pric forced addons, etc? Then go to Wilkins for a new Mazda - you won't be disappointed. You will find friendly, polite, professionals, a competitive price, and a streamlined process. Thanks Josh, you went above and beyond. More

Bought a CX5 from Brian Jack late December 2023. Excellent experience, highly recommend the dealership. Was able to take advantage of the zero percent financing. Brian provided and we tested a n Excellent experience, highly recommend the dealership. Was able to take advantage of the zero percent financing. Brian provided and we tested a number of cars before settling for the CX5 Carbon edition. More

My second time buying a çx5 from Wilkins. But my salesman Josh was outstanding, he made sure I got the car I wanted, with a fair price. I'll always go to Wilkins. But my salesman Josh was outstanding, he made sure I got the car I wanted, with a fair price. I'll always go to Wilkins. More

This dealership was great to deal with but honestly the salesman josh is by far the best person I've ever bought a car from. From the moment I met him he was friendly personable and fair. This was easily t salesman josh is by far the best person I've ever bought a car from. From the moment I met him he was friendly personable and fair. This was easily the best car buying experience I've ever had. I bought my cx5 carbon back in September sorry for the late review but I have told everyone how great Josh and this dealership is and will continue to recommend people to this place. More

This was my first car purchase and the day could not have gone BETTER. We are so appreciative of the team at Wilkins Mazda in Elmhurst who made buying a car so clear and easy. The process went so smoothly an gone BETTER. We are so appreciative of the team at Wilkins Mazda in Elmhurst who made buying a car so clear and easy. The process went so smoothly and was enjoyable (which I don't think I could say I've ever experienced at a car dealership). A very special thanks to Josh Pasturczak who truly treated us like royalty. He is a top notch employee and we are so grateful to have done business with him. We also want to thank Jerry in the Finance team who made the paperwork portion of the purchase so easy. He explained everything so clearly and guided us through the process. I walked away having a perfect understanding of everything I signed and feeling heard in what my needs were in a car. This was the best Christmas gift and we definitely will be raving about this dealership and the members on this team to all of our friends and family. More

They were very helpful and personable in working with us to find the right vehicle. to find the right vehicle. More