Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
279 Reviews of Wilkins Hyundai - Service Center
Sort by
September 14, 2023
Everyone was very kind and respectful of my time. It is a pleasure working with them It is a pleasure working with them More
by SITKO54
Verified CustomerEmployees Worked With
Other Employees :
Barry Eisenman, Nick Fornero, Omar Barhoum
September 14, 2023
Andrew was very helpful in the service department. The dealership is convenient and very honest. The dealership is convenient and very honest. More
by Bnstr
Employees Worked With
September 11, 2023
I’ve honestly have had better service at Wilkins compared to last weekend. This is why I kept coming back, and now my feelings are different. First I was told that my appointment wasn’t on the list, then was to last weekend. This is why I kept coming back, and now my feelings are different. First I was told that my appointment wasn’t on the list, then was told my vehicle cannot be diagnosed on the weekend with a starter issue, and all the sudden when my car didn’t want to start now you CAN diagnose the issue. The change in associates is honestly a downer, and the current team is not as welcoming and helpful as the two previous teams I was able to get perfect assistance with. Asked about coupons because my bill was nearly $400 and it was like pulling hair. Being told it needs to be printed, then being unable to print it or get connected with my phone to a wireless printer and finally being able to use the coupon code after all. As I was leaving I asked if my windshield fluid was filled, was assured it was. Went to the car, opened my hood and there wasn’t any windshield fluid, and tires weren’t filled. Why assure a customer who comes back every time when it hasn’t been done? My service guy seemed like he was not in the best mood and didn’t want to deal with assisting me from the beginning. The service and rating online has gone down from five stars to two. In this day and age assist Customers to the best of your ability because you can have a job today, and not tomorrow. Seems that service associates are being replaced left and right at this dealer. More
by Mags.Mal
Employees Worked With
September 08, 2023
As a single woman, I like that they offer Uber services if your service is going to take awhile. It is often difficult for me to find someone to drop off and pick up my car. if your service is going to take awhile. It is often difficult for me to find someone to drop off and pick up my car. More
by cyndileedrew
Employees Worked With
September 07, 2023
Satisfied with the job they did ant the time it took Andrew is a great employee Andrew is a great employee More
by JOEPALUMBO139
Employees Worked With
September 07, 2023
I have already bought three cars from this dealer, I always use their services and I am very satisfied, nice waiting room and the service itself is really professional, nice and friendly, very helpful always use their services and I am very satisfied, nice waiting room and the service itself is really professional, nice and friendly, very helpful More
by oktoberfest61
Employees Worked With
September 05, 2023
Had a appointment,spent whole day there. no resolution on problem.car wasn’t even looked at till end of day.was asked to make another appointment.dont Have time to go through that again.need no resolution on problem.car wasn’t even looked at till end of day.was asked to make another appointment.dont Have time to go through that again.need car for school pickup, and work. Was very disappointing. Now have to figure out how to leave car for the day again. More
by janniet53
Employees Worked With
September 05, 2023
No comments. Thank you for your service. Have a good day. Nothing else. Cannot think of anything else Thank you for your service. Have a good day. Nothing else. Cannot think of anything else More
by donnamattini
Employees Worked With
September 01, 2023
I was met immediately when I pulled into the service department. Lee was friendly and professional. Got a ride home right away. Car was done when promised and work done correctly. department. Lee was friendly and professional. Got a ride home right away. Car was done when promised and work done correctly. More
by peteanast52
Employees Worked With
