Wilkins Hyundai - Service Center

Andrew always has stellar service. He hustles and always has a good attitude. The waiting area with the coffee machines is also really nice after the update. I think a big improvement He hustles and always has a good attitude. The waiting area with the coffee machines is also really nice after the update. I think a big improvement would be more color in the showroom, it’s extremely white, grey and boring. There’s no life. You need the nicer cars in the showroom. EVs and anything N Performance or N-Line. More

Customer Service was horrible. They just threw a wheel lock in my car without any explanation. I was expecting some type of device installed in my car because my wife had been th They just threw a wheel lock in my car without any explanation. I was expecting some type of device installed in my car because my wife had been there for same campaign and they installed a device in her car all they did for me was give me a steering wheel lock with no explanation. Andrew was lazy and did not want to call my Drivesmart people. He said that would take alot of time. I still do not know how to use the device and it didn't come with any instructions. Customer service sucks. More

They need to hire at least 2 or 3 more tech/mechanics to keep up with demand. I do realize that the market may be tight but you have to be able to service what you sell or the business may go elsewhere, whi keep up with demand. I do realize that the market may be tight but you have to be able to service what you sell or the business may go elsewhere, which I am sure you realize. More

I worked with Christopher and he was very helpful and friendly. I received my vehicle when promised with everything completed. Will definitely bring my vehicle back for services. friendly. I received my vehicle when promised with everything completed. Will definitely bring my vehicle back for services. More

I bring both my cars to Wilkins. The service department employees are the best. Lee is a wonderful addition to Wilkins. The service department employees are the best. Lee is a wonderful addition to Wilkins. More

Andrew was are very helpful as always he ensures to give prime attention to the detail that’s needed to ensure my vehicle is working. I appreciate all his help always. prime attention to the detail that’s needed to ensure my vehicle is working. I appreciate all his help always. More

Did no have a very good experience, May give another try, but a little hesitant but a little hesitant More

Always pleased with the service dept. at Wilkins Hyundai. While there was a hiccup around scheduling a recall, Nick offered to include it in my appt. Thank you! at Wilkins Hyundai. While there was a hiccup around scheduling a recall, Nick offered to include it in my appt. Thank you! More

One thing comes to mind. When replacing a car battery that will wipe out all of the radio settings on the satellite radio if it's set up. What would be good if I had to make When replacing a car battery that will wipe out all of the radio settings on the satellite radio if it's set up. What would be good if I had to make a suggestion is for you folks to take a snapshot of the existing settings and leave it somewhere where I can access them to make resetting all of the radio stations much easier than reprogramming the entire device. Thanks so much for listening. More

After going back and forth for many days waiting to hear the status of our car, we were finally told that Hyundai would do NOTHING for us. We were told we needed a new engine that would cost $15,OOO!! Hyu the status of our car, we were finally told that Hyundai would do NOTHING for us. We were told we needed a new engine that would cost $15,OOO!! Hyundai would do nothing to help us or work with us. Shameful. I will never buy a Hyundai again, and I have told others not to as well. More