Wilkins Hyundai - Service Center

Problem Solved I purchased a New 2015 Sonata from Wilkins Hyundai. The car had a strange whistling sound that Chris in Service and Ken in sales attacked and resolved I purchased a New 2015 Sonata from Wilkins Hyundai. The car had a strange whistling sound that Chris in Service and Ken in sales attacked and resolved. I can say my entire experience from the polite, knowledgeable and professional sales team when I bought to the follow ups making sure I am a happy customer to fixing my issue with genuine care and concern. I recommend this family owned Dealership to anyone that appreciates this kind of care and service. Tom More

I had just bought a used tucson, within 3 days the blower motor would make an awful noise. Chris and Ray Got me in and out within a couple of hours and even dropped me off and picked me up from work. Thanks motor would make an awful noise. Chris and Ray Got me in and out within a couple of hours and even dropped me off and picked me up from work. Thanks Guys A++++++++++++++++++ More

Brought my vehicle in for service and service team was excellent and even looked at new cars with claude, they washed my car and treated me with respect and dignity. Will always come here for service and excellent and even looked at new cars with claude, they washed my car and treated me with respect and dignity. Will always come here for service and to purchase my future cars! Thanks for everything! More

I have been a customer since 1990 and Chris has been an oustanding Service Rep. Chris and the Wilkins team deliver excellent customer service. My Mazda is gone but, I will continue to service my cars her oustanding Service Rep. Chris and the Wilkins team deliver excellent customer service. My Mazda is gone but, I will continue to service my cars here because I get treated so well. Why go anywhere else! Carol B. More

TPMS (Tire Pressure Moniter System) light came on twice in last three days. Made an internet appointment at Wilkins dealership checkup. Show up on time, greet and meet by John. The car was ready to go in l in last three days. Made an internet appointment at Wilkins dealership checkup. Show up on time, greet and meet by John. The car was ready to go in less 20 minutes with minor adjustments and more pressure in tires with no charge. Wilkins even wash my car. More

So this review has a few pieces to it. First of all, we purchased our Santa Fe in February 2009. Jim Minogue was one of the best people to deal with. The whole experience was a good one. I did not buy t purchased our Santa Fe in February 2009. Jim Minogue was one of the best people to deal with. The whole experience was a good one. I did not buy the vehicle that night due to a snow storm and it being my wife's birthday, but we negotiated everything and came back on Saturday. The entire experience from top to bottom has been GREAT. Jim is older than me and kept calling me Sir. I thought is was funny. As the year have gone by, we still love our Santa Fe. I've had basic Maintenance done tot he car and both Ray and Matt in the Service Dept are kind and courteous and always anxious to help and resolve your questions/concerns. Service is quick and fast. As time has gone on, I have also had the pleasure of meeting the owner, Tom Wilkins. A very nice guy. Down to Earth and family oriented. He took the time one day to talk to me and asked how old my kids are. I've been in other dealerships where I have seen some real abrasive owners. Tom, I believe anyway, has created a good atmosphere at his dealership from top to bottom. I've enjoyed the Wilkins experience so much that my next car WILL be from them. I have also recommended by brother to them and he also bought a car from Jim. THey live on the northside of Arlington Hts and also enjoyed the experience. More

We purchased our sonata feb 12 and love everything about it! Our purchase experience was the best we have ever had service is great too! it! Our purchase experience was the best we have ever had service is great too! More

Bought a 2008 Hyundai Elantra new from this dealer. Have brought it here for regular maintenance and service ever since. Though there is a Hyundai service center closer to my home, I come to Wilkins Hyunda brought it here for regular maintenance and service ever since. Though there is a Hyundai service center closer to my home, I come to Wilkins Hyundai because I'm able to speak with my mechanic(s) personally, they answer my questions patiently, are prompt-courteous-professional and perform excellent work on the vehicle. They have a clean, comfortable waiting area and they always wash my car, too. Wilkins' Hyundai also offers coupon savings which I really appreciate. There's nothing like the feeling of confidence in one's auto mechanic! More

When Howard had the dealership I was very happy. However I became very unhappy with the service manager, after a rear stop lite problem that should have been corrected on prior service call became a dispute I became very unhappy with the service manager, after a rear stop lite problem that should have been corrected on prior service call became a dispute. I liked Janice, but the service manager does not know how to handle customers. I will never take any of my two Hyundai cars back to Wilkins service dealership. More