Back

Wilkins Hyundai - Service Center

Elmhurst, IL

4.5
279 Reviews

279 Reviews of Wilkins Hyundai - Service Center

Sort by
June 13, 2023

Our sunroof blew out in North Dakota for some unexplained reason. We taped it up and came here to see if we could get it fixed before we headed back to California. After verifying they had a new part in stoc More

by JJBRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Eisenman, Nick Fornero, Omar Barhoum
June 13, 2023

They were very respectful of my wishes. They explained how much everything would cost before starting. Happy customer. More

by zanker.CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Every person in the service center that I dealt with was courteous knowledgeable looking out for me I left there a happy customer and satisfied More

by jerrybecker5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
June 12, 2023

Lee explained all the options , as to what steps we have to do so as to follow uo , etc ......................great job More

by leahy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Eisenman, Nick Fornero, Omar Barhoum
June 12, 2023

Terrible communication, not only with eachother at work but with their customers. My car sat for 2 days in their lot because of miscommunication between the workers. No calls on updates of my vehicle, I n More

by kellil.kater3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Merki
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Miranda
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Even though 1 item was missed on the multi point inspection, I still believe this is the best dealership around. I will not hold it against them, and give them the highest score possible. More

by JG60634
Recommend Dealer
Yes
Employees Worked With
My apologies don’t remember names
June 12, 2023

Service was professional. Explained in detail what car needed. Repairs were done in a timely manner. More

by tedwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
June 09, 2023

Experience of oil change and minor recall was fine/as expected. Online system booked me out about a month. Visit took 2 hours. More

by jamesq915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na.
June 09, 2023

The recall work was estimated 2-3 hrs. Done in 1.5hrs. Clerk hot me in and out quickly. More

by BRUNJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Service was very professional; nice waiting area; appreciate the free Wi-Fi and the car wash. More

by dscdoc
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
...
22
...