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Wilkins Hyundai - Service Center

Elmhurst, IL

4.5
279 Reviews

279 Reviews of Wilkins Hyundai - Service Center

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June 27, 2023

Great job Great job Great job Great job Great job Great job Great job Great job! More

by ricky82153
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Wilkins Hyundai responded

Thank you for the 5 STAR REVIEW! Have a great day, Steve Foresta Operations Manager

June 26, 2023

Prompt, courteous, and to the highest quality. It's why we buy our cars at Wilkins. More

by FOURKATS4ME
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barry Eisenman
Jun 28, 2023 -

Wilkins Hyundai responded

Thank you for the 5 STAR REVIEW! Have a great day, Steve Foresta Operations Manager

June 24, 2023

Omar negotiated with the certified warranty group to ensure that the navigation feature was fixed. More

by geris64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
Jun 28, 2023 -

Wilkins Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 23, 2023

Professional Clean Welcoming Thorough Efficient Professional Clean Welcoming Thorough Efficient Professional Clean Welcoming Thorough Efficient More

by BARBSKUBY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
Jun 28, 2023 -

Wilkins Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 22, 2023

fast and easy. the people there were nice and friendly would recommend to any one More

by z
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
randy
Jun 28, 2023 -

Wilkins Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 22, 2023

Every time I have brought my car into Wilkins I have been extremely satisfied for the following reasons: Scheduling has always been good for me. Service satisfaction has been excellent. Time of completion More

by benda55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barry Eisenman
Jun 28, 2023 -

Wilkins Hyundai responded

We’re glad you continue to love the unique experience we provide at Wilkins in Elmhurst, and we appreciate you helping spread the word about your experience with us. Sincerely, Steve Foresta Operations Manager

June 22, 2023

The service representative was very friendly and the atmosphere of the waiting room was very comfortable. More

by Maggie.huettl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
Jun 28, 2023 -

Wilkins Hyundai responded

Maggie, We love to keep our valued customers comfy!! Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 22, 2023

I had a very negative experience with them. My GF"s 2017 Hyundai Accent was burning 1qt of oil per 200 miles and the catalytic converter was fouled as a result. The car was under a third party More

by sschoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
Jun 28, 2023 -

Wilkins Hyundai responded

We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service. There are times when in any business things unfortunately get a little backed up. It is never our intention to make any of our valued customers unhappy, and hopefully will give us a chance to make this up to you in the future. Sincerely, Steve Foresta Operations Manager

June 22, 2023

Hyundai understands they have a oil consumption issue, typically occurs at about 70,000 miles, and did not recall the cars. Please do your research you will see many complaints regarding the Hyundai oil More

by LOUMAGNELLI
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Nick Fornero
Jun 22, 2023 -

Wilkins Hyundai responded

Lou, I am not sure why you would give Wilkins a bad review when we never worked on your vehicle. We spent an hour of time with you between 3 store managers trying to explain that we could not fix anything Hyundai did not approve. Steve Foresta Operations Manager

June 22, 2023

Great service where Nick explained in detail everything my car needed, comfortable and clean location. 10/10 More

by ixyav27
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
Jun 28, 2023 -

Wilkins Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

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