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Wilkins Hyundai
Elmhurst, IL
1,154 Reviews
Wilkins Hyundai in Elmhurst Illinois treats the needs of each individual customer with paramount concern. Come visit are brand new state of the art showroom. We know that you have high expectations, and as a Chicago Hyundai car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow Wilkins Hyundai Chicago to demonstrate our commitment to excellence!
Our greater Hyundai Chicago service & repair center has the resources to keep your vehicle running as well as it did the day you first drove it off the lot. Skilled car maintenance specialists with years of working experience will properly diagnose your vehicle's problems. Plus our Hyundai Parts Store you can order genuine auto parts and accessories to keep your car in top condition for many years to come. Check out our service specials and parts coupons and save!
If you'd like a see a vehicle in person, visit our showroom located at 750 N. York Road in Elmhurst, Illinois 60126. Visit our blog for the latest Hyundai news. Have any questions, give us a call at (630) 279-3000 or fill out a Contact Us form and we'll get back to you right away. Give Wilkins Hyundai the chance to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,154 reviews
July 26, 2024
I made a service appointment online in which I made clear that I needed a clock spring for my 2013 Elantra GT, gave TSB number 21-BE-003H and insisted that the part be in stock to fit a tight schedule and to that I needed a clock spring for my 2013 Elantra GT, gave TSB number 21-BE-003H and insisted that the part be in stock to fit a tight schedule and to ensure that I wouldn’t have to come back a second time. To follow are the rest of the facts. 7/14 evening: Reminder email from Wilkins arrives including the text of my request: “• It's critical that you have the part on hand. I don't want to make a separate appointment. Also, can the oil be changed while we're there? Thanks." 7/15 afternoon: Hand car over for service. Am informed it needs another recall procedure, underbody rustproofing, to which I agree to get everything done at once. Roughly 2.5 hours later I’m informed the work is almost done, except for the clock spring, which had to be ordered. A new service writer (original has vanished) tells me it will cost $700 when it comes in. I push back due to the HMA clock spring warranty extension TXXJ and, of course, the fact that my original wishes were ignored and I’m out close to 3 hours for an oil change (my perspective). 7/15 evening: I email the original service writer and service manager DeWayne Parks to express my dissatisfaction and ask if there’s a way they can make it minimally disruptive for me to have the work done when I return from the trip I’ll be on when the part arrives. 7/16 - 7-17: Crickets 7/ 18: I receive two separate, apparently automated emails from the service manager (via Margaret Bernacchi) and a vendor that want to be sure I had a good experience. I reply, assuring them I did not, calling their attention to my email of 7/15. Vendor replies, promising to share my response with her manager and expressing further concern that I “would not be able to give them a perfect survey.” 7/19: Crickets, apart from my replying once more to report the crickets. 7/20-7/21: More crickets 7/22: I leave a voice message for DeWayne Parks as a last resort, using the phone number in the “questions or concerns” email. 7/23: This review of Wilkins Hyundai service department More
by Joe W.
March 25, 2024
Went to get oil with multi inspection inform I need windshield wiper but had just had them replace a day ago. I had a tire that need replacement and I was not inform of that not sure how the car was in windshield wiper but had just had them replace a day ago. I had a tire that need replacement and I was not inform of that not sure how the car was inspected but now I need to get a second opinion. More
by gracy
Employees Worked With
Gregg Arns
March 23, 2024
Edwin and Nick are exceptional. Family purchased a stunning 2024 Santa Fe Calligraphy. No gimmicks - just a straight out honest and efficient process - car was prepped, finance was Family purchased a stunning 2024 Santa Fe Calligraphy. No gimmicks - just a straight out honest and efficient process - car was prepped, finance was quick, an overall great experience. Ask for Edwin when you need a vehicle. More
by jerryj3158
March 04, 2024
had a great experience with buying a new car. Edwin was great with helping me find what I liked and the price I needed it to be. I recommend this dealership and Edwin. Thank you Susan Wee Edwin was great with helping me find what I liked and the price I needed it to be. I recommend this dealership and Edwin. Thank you Susan Weems More
by ginasgarbo
Employees Worked With
Jerry Goutos, Edwin Hernandez
March 01, 2024
When it came time for me to dreadfully purchase a new vehicle, Michael didn't talk the talk, but he walked the walk along with me through the sale of my new vehicle. I will say, he made the process so mu vehicle, Michael didn't talk the talk, but he walked the walk along with me through the sale of my new vehicle. I will say, he made the process so much smoother than I believed it would be. Thanks, Michael! More
by Pensamsd
Employees Worked With
Michael Sinacola
February 29, 2024
Michael is probably the most amazing sales man ever! He was so helpful and made you feel like you’ve known him for years. So much knowledge: and very personable as him, If I could give him 10 stars, I w He was so helpful and made you feel like you’ve known him for years. So much knowledge: and very personable as him, If I could give him 10 stars, I would. Great guy! More
by Suzane Younan
Employees Worked With
Michael Sinacola
February 28, 2024
Michael was very helpful and made the buying process easy. I was actually bidding against someone else, but Michael was efficient and quick enough to get me the car I wanted. He also spent time with me easy. I was actually bidding against someone else, but Michael was efficient and quick enough to get me the car I wanted. He also spent time with me giving instructions on my new car. The finance manager was also helpful & pleasant to deal with. Overall I am very happy with my purchase and the treatment I got from this dealership. More
by jw1504
Employees Worked With
Jerry Goutos, Michael Sinacola
February 07, 2024
Good car dealer, good-clean looking cars and top tier salesmanship. Would shop again and do recommend! Michael was eager to get me looking for the perfect vehicle and thanks to him I know exactly what ca salesmanship. Would shop again and do recommend! Michael was eager to get me looking for the perfect vehicle and thanks to him I know exactly what car I’m going to get at the right place and price. He really broke down my options and served each one on a silver platter. I couldn’t have had a better salesman. More
by Alex
Employees Worked With
Michael Sinacola
