Wilkie Lexus

Great Dealing with Stephen Smith My wife, son and I picked up our new Lexus RX350 and could not have been more pleased with the service and helpful dealings with Stephen Smith. This i My wife, son and I picked up our new Lexus RX350 and could not have been more pleased with the service and helpful dealings with Stephen Smith. This is probably our fourth Lexus with Steve; that is why we keep returning. Thank you! More

Great Experience with Nick Eni My wife and I recently purchased a new RX350 from Nick Eni. Nick was courteous and honest; he didn't try to oversell and was not pushy. The after-sa My wife and I recently purchased a new RX350 from Nick Eni. Nick was courteous and honest; he didn't try to oversell and was not pushy. The after-sales support was great as well. Great experience and look forward to working with him again. More

Snobby and snooty I showed up on a rainy day, so I wasn’t wearing fancy clothes. Oops my fault... My wife and I were greeted by Bob Novotny. Whom at first seemed like a I showed up on a rainy day, so I wasn’t wearing fancy clothes. Oops my fault... My wife and I were greeted by Bob Novotny. Whom at first seemed like a pleasant sales person only to turn out to be quite the terrible negotiator. Bob made me and my wife feel like we were little children who did not belong in a Lexus dealer. He made us feel like the counter offer we presented to him was a joke and as though we were out of our minds even making such an offer. He didn’t even confer with management about our offer. He told us we would be better off finding a less expensive car elsewhere. After we left I emailed Bob with another offer. He replied with quite the unprofessional letter which again made me feel like I was a fool trying to negotiate a good price for a Lexus. Later that week I contacted wilkie again through the website because I was interested in another car. I received an automated response with Bob’s name and Bob never contacted me from that point. Well, Wilkie and Bob, I purchased a Lexus NX at a price I found reasonable. After contacting a number of dealers Wilkie and Bob is the only place that made me feel foolish. I wouldn’t recommend Wilkie to anybody. More

Another great experience here! This was my fifth time getting a Lexus. This dealership was very helpful! I had Tiffany helping me and she was great I'd absolutely recommend her to s This was my fifth time getting a Lexus. This dealership was very helpful! I had Tiffany helping me and she was great I'd absolutely recommend her to someone looking for a new Lexus! More

Very shady experience .... I expect more from Lexus ... caught them in a few lies then they apologized just not the way I personally do business or run my pers experience .... I expect more from Lexus ... caught them in a few lies then they apologized just not the way I personally do business or run my personal life definitely will never buy another car there More

Top-notch service and hospitality I had the pleasure of speaking to Tiffany Davis, Sales & Leasing Consultant today. She is the most knowledgable, pleasant and patient. Because of her I had the pleasure of speaking to Tiffany Davis, Sales & Leasing Consultant today. She is the most knowledgable, pleasant and patient. Because of her expertise I now feel better equipped to make the right decision about another purchase when my lease expires. Thank you so much, Tiffany. More

just the best awsome people drove from nj to pa it was well worth it, i took my 2 elderly parents and we got teated like more then guest, the process was a bit long awsome people drove from nj to pa it was well worth it, i took my 2 elderly parents and we got teated like more then guest, the process was a bit long how ever great team great PRICES over took that... these people actually work like a team and dont go running back and forth to managers More

Good Visit! I expressed some interest in a GS350 F-Sport that was later sold prior to my arrival. Megan with internet sales informed right away that the car was I expressed some interest in a GS350 F-Sport that was later sold prior to my arrival. Megan with internet sales informed right away that the car was sold, however, an alternative had just been traded in and I was more than welcome to check it out if I was still interested. I came in at the end of the night and was greeted by Marissa, the internet sales manger, who introduced me to the best sales girl ever. Tiffany! Everyone knew I was coming and were ready to talk when I arrived. Though the trade-in value on my car was lower than expected, everyone treated me with respect and were understanding to my feelings on its value. I had even found a similar vehicle at a different dealer for less money when, Trip, the sales manager, looked it up and said he could not match that price, but would still like my business. I really appreciated their honesty and not being defensive in the least that I was an informed consumer. Though I have not purchased a car yet, I hope I can work with Tiffany when I do as she is so warm and friendly to speak with...when I do buy a car it WILL be from her!!! Overall a good experience, and I hope it will be the start of many more good experiences with both sales and service!!! Thanks! More

Good ppl at Wilkie Wilkie is a great place to go if you're interested in purchasing or leasing a Lexus! They provide you with all the information and details you need t Wilkie is a great place to go if you're interested in purchasing or leasing a Lexus! They provide you with all the information and details you need to know! I must shout out Sam Carter for making my experience at Wilkie butter sweet with a cherry on top! Very nice guy and seems pretty honest. Thanks for the red bow too! I want to also thank Carl once again for coming down to sit with me explaining to me warranty options for my car as well as his partner who explained every detail efficiently. Thanks again to all of Wilkie Lexus staff for a cool experience. Mr Raymond thank you for your time and help . It is appropriated! More