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Wilkie Lexus

Haverford, PA

5.0
154 Reviews

568 West Lancaster Avenue

Haverford, PA

19041

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Showing 154 reviews

February 21, 2019

Good service We wanted to buy lexus ES 350. We tried different dealer. Wilkie lexus provide us excellent service. We were very impressed there costumer service. More

by Farooq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duy Tran
December 24, 2018

Service Advisor Jerrell, was very informative and explained all necessary repairs needed and repairs may be upcoming he explained possible time frame when I should re More

by Kennythegolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerell Flournoy
August 17, 2018

Probably a dealership to avoid in PA. I wanted to leave an honest review on my experience on this dealership. I did not have a good experience with this dealership. Their internet sales ma More

by cphonestreview
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisa Purcell, Megan Pearson, Tara Fitzgerald
Sep 05, 2018 -

Wilkie Lexus responded

Hi, I am sorry that you had a bad experience. Unfortunately, we do not have anything on record of you speaking to us or being at our dealership. Even before entering our dealership you would be told about our willingness to negotiate with our clients. Who did you speak with when you were here? We see that you left 2 stars for all for all 3 our BDC representatives. It is extremely rare that a client would speak to all 3 of them. We have been an Elite of Lexus dealership since the inception of Lexus, 27 years to be exact. We deal in high volume and as you can see from our Google reviews, 381 reviews at 4.8 stars, we have very happy guests. Please, if you were indeed on the phone with our representatives or here at the dealership, personally call our General Sales Manager, Ray Johnson. He would love to get your feedback. Thank You

August 07, 2018

Buying a new 350 RXLexus My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . H More

by Bohen, l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Foreman, Anthony Abato
Aug 08, 2018 -

Wilkie Lexus responded

Thank you for the kind words! We are very grateful for your continues loyalty with us!

July 02, 2018

FIRST CLASS in all aspects We have been affiliated with Wilke Lexus since 2013. Our first experience consisted of an introduction to the Lexus brand by our salesman Trung Tran. More

by SuzMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trung Tran, Anthony Abato
Aug 08, 2018 -

Wilkie Lexus responded

Thank you so much for your loyalty! We appreciate the time that you took our to write this review. We look forward to the opportunities that lie ahead!

July 02, 2018

Great experience Our salesman Trung was terrific. He was both knowledgeable and helpful. He got us in the car we wanted and we drove it home that day. That was a pleas More

by Bobmcg11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trung Tran, Randy Seeker
Aug 08, 2018 -

Wilkie Lexus responded

We appreciate the opportunity to earn your business, Bob! Thank you for the review!!

June 10, 2018

Thank you Trung Tran! Thank you Trung Tran. He was the ideal salesperson. No matter what I asked, he patiently answered every question. He was always there when I needed hi More

by Ivory
Recommend Dealer
Yes
Employees Worked With
Trung Tran
Jun 18, 2018 -

Wilkie Lexus responded

Thank you so much for taking the time out to write this review!!

May 24, 2018

Excellent Customer Service First time buying a car from Wilkie. First-rate experience with Trung Tran. He is very knowledgeable, pleasant to work with, and went out of his way t More

by hd1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trung Tran
May 25, 2018 -

Wilkie Lexus responded

We appreciate the time that you took our to write this review! We wish you many happy miles in your new Lexus!!

May 23, 2018

Hassle Free You cannot go wrong with Trung. This is my second time leasing a vehicle with him. The process was so quick and easy. I couldn’t ask for anything mo More

by Nappyone10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trung Tran
May 25, 2018 -

Wilkie Lexus responded

Thank you for the great review! We appreciate the opportunity to earn your business!!

May 12, 2018

Wilkie Lexus I went in at 4:00PM to shop I drove out at 6:00PM with my new RX350. My salesperson, Trung Tran was great. Made the transaction very easy They m More

by Rascal
Recommend Dealer
Yes
Employees Worked With
Trung Tran
May 12, 2018 -

Wilkie Lexus responded

Thank you for the review, Rascal! Congratulations on your new Lexus RX 350!!

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